After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. Step 1: sign in to your SHEIN account and click on "My Orders" to select the order you wish to return. Find the item you're returning. 10. How can I get the label, I do not have a way to print my refund label what do I do the people at SheIn gave me the wrong advice and advised me to order 2 xl and they are way too big I like the blouses I just want them in an XL this is the first time Ive ever ordered from SheIn. 2. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. Hi Tammy Shaffer, An example of data being processed may be a unique identifier stored in a cookie. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. [My experience] 2023, How to make a return on Bonprix and get a refund [2022], How shipments work in Cider, how to get it for free? Continue with Recommended Cookies. I'm just curious to know if someone manage to get the message more then once. Amazon does it with certain things too. You can use any one of the following types of SHEIN shipping fees. In this section, you can read step by step process to start your return. Why my SHEIN package says delivered but not here? Your blogs are really amazing with lots of information. The items are not listed in my SHEIN account. You can use Sheins printable shipping label, which deducts $7.99 from your refund, or pay for your own shipping method. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. Sometimes there's just nothing you can do. If you have carefully read and applied the above points then you will surely get a full refund from SHEIN. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. Unethical Advertising. 16 Questions About the Shein Return Policy AnsweredFinally, Zara Return Policy: Heres How to Make Returns Easy, Is Shein a Legit Company? Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. Step 5: Click "Submit," and your order will be successfully canceled. See Also: Is Shein a Legit Company? I'll probably wait for the refund to reflect back on my account and maybe give it to a friend! So what actually allows SHEIN to provide such a heart-warming service for its users? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Wouldn't recommend using this company. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. Select the order you want to return. Step 1: In your Shein account, go to "My Order". Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. Shop. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. With that said, whats been your experience with their policy? [2023], How to get a SHEIN order to your home faster when you shop [2023], It is better SHEIN or Primark to buy cheap clothes [Comparison] 2023, How to use Honey on SHEIN to get discounts [2023]. For returning items, we provide one Free Return label which you can use for your order. Now read below how to return products items back to SHEIN. To create this article, volunteer authors worked to edit and improve it over time. New Items Added Daily. 3. This is randomly selected by our system and is not applicable to all.). Rather-Be-Shopping.com. If we make a return, Shein will let us choose between several methods to . Open SHEIN app, log in to your account. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. Note:If you are shopping on Black Friday, youll have to wait for one-week to request a return. Set up a reliable system for returns and refunds. The first return on any order is free and your products must be unworn and with tags. After the $80 refund was processed, the second, third, and . ordered 4 pairs of shoes from sHEIN and they are all small Never again! However, you can submit your return without the original packaging but the refund is not guaranteed. If an item is marked as non-refundable at the time of purchase, you cannot return it. Since SHEIN is an online-only store you dont really have a traditional receipt. How to respond. This article has been viewed 22,829 times. 4. Hi I ordered some things from SHEIN , I sent delivery to my local shop. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. Step 1: Sign in to your Shein account and go to the My Orders tab. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Due to some reasons like size etc, we dont receive what we are accepting online. Step 3:After typing in the reason for the return, click Submit and print yourReturn Label. All returns in the U.S. are free. Check Here: Can You Make SHEIN Return Without Original Packaging? So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN . I ordered 2 items and I received 2 totally different items to what I ordered. This article explains the purpose of why SHEIN refunds without returning. There will be a "return" button beside each item. Just throw it in the bag with your item(s) and you should be fine. did you safely get a refund? Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. Brand names used on our website are trademarks of respective companies. There is no customer service. Click the "Save the Label" link. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. Have you recently placed an order with SHEIN and have you been surprised because SHEIN has proceeded to refund the money for your purchase but your order arrived at home? SHEIN will not accept the returns of the following listed items. Your first return to SHEIN is free of cost. Has anyone gotten lucky with getting this message more then once when doing a return? Due to current world circumstances, refunds are taking 10-15 days as of 2022. Its a random service offered by SHEIN. Sign in With Google. Pack the products in the original packaging and past return label on it. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. Further click on return to start the return process. No, you cant return worn items to SHEIN. You are welcome to keep the item without returning itno return label will be sent. To initiate your return, sign in to your Shein account. Click on "Return Item.". 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . So dont panic if you get the advantage of keeping the order. i just got the same thing when i tried to return 2 $25 dresses. Can I ask why ? So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. If these are your queries, you have landed on the right page. But it is totally depend upon SHEIN order management system. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. We suggest you must go throughShein return policybefore making a purchase at Shein.com. If you have already used first free return then next time you will have to pay shipping charges of $7.99 USD. We use cookies to make wikiHow great. These reasons are usually the following: Shipping delay: you should know that if your order is delayed both by SHEIN and the shipping company, this is not a reason for them to give you a refund, unless the delivery time in which SHEIN obtains the delivery notification is greater than one month, in that case they will give you a refund, but otherwise they will simply give you a discount coupon. Now, it is not always the case with every return you make. what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? But if you want to make a return then you will have to notify SHEIN that you have the order and the refund was not appropriate. How long did it take for them to give you your money back? The Shein Return Policy. We are here to solve your problem. So it is not a surprise if they resort to any means by which they can reduce the workload. Theyll then process the exchange once they receive the return package. Shein clothes are very popular nowadays. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. Returns and exchanges will be free if it's your first time returning. First-time returns are free. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Let's use the below example to show how this works. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. See which items are excluded SHEIN return policy. Take the hit. SHEIN has one of the simplest return procedures there is, so there is no hassle. Return Steps. Our 24/7 customer service is always here to help. Let me know in the comments. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. You can also read Saks fifth avenue cancel order procedure. Placed a order April 23,2020. like okay?? 2. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. 1.Sign into your SHEIN account. I hope our guide to the Shein return policy helped you in some way. SEE ALSO: If I cancel an order on SHEIN will I be refunded? Thank you, for writing and sharing such an amazing blog post. See Also: American Eagle Return Policy: Time to Fully Understand It. All you need to do is: via SHEIN. Include your email address to get a message when this question is answered. You cant return Bodysuits and underwear. I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. Return Steps. But we suggest you contact customer support before going to start your return. Tick on the items you'd like to return, indicate the reason, and submit. FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. What do I do? Shein's return policy offers 45 days to return to their customers. In this way, you can return anything to SHEIN. Industry Average. So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. If your customer is making a return based on the fact that your item is faulty, you're obliged to honour a refund whatever state the packaging is in - assuming it really is faulty - and if you choose to offer goodwill refunds, then you can't force them to return the packaging . If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. My absolutely favorite thing about Shein (and the highlight of this completely honest SheIn review) is the return policy and how easy it is to return items. They still have tons in stock. Im very disappointed as I love the top. % of people told us that this article helped them. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. You are welcome to keep the item without returning it, no return label will be sent. (note: one-time chance only). idk what to do tbh guess I will wait it out, Just happened to me too. This article has been viewed 22,829 times. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. Shein is one of the most famous online retailers catering predominantly to women across the world. "Firstly, what I notice with the response from Shein with regards to the reviews Shein is very selective with their response. The refund will come to you in whatever way you request. Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. SHEIN about RETURN POLICY. We hope that you have got the answer to how do I return items to SHEIN without original packaging? Press J to jump to the feed. Return Conditions. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"