There is a chat option to reach out to sellers, so you dont have to communicate outside of the app. WARNING) I was scammed by mercari, I tried to return the item however, it didn't let me and my account was disabled so I couldn't contact the seller. A brand and condition should also be entered. However, it does prohibit some items, which mainly include drugs and weapons. Nor can you sell weapons, firearms, alcohol, drugs (legal or not), animals, and things of that nature. Think about it: no one will give you free stuff. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. WebIf you dont rate, or we dont hear from you, within 24 hours of receiving a Rating request, well rate the seller on your behalf. If youre looking for a way to clean out your closet and make a few extra bucks, you cant go wrong by using Mercari. This seemed super shady to me that she would play dumb about the shipping guidelines. Not only that, PoshMark does not give you shipping labels, but Mercari does. There are several ways Mercari protects sellers. I can tell you right off the bat that Mercari is a legitimate and reliable e-commerce platform. When you create a new listing, there is no initial fee. We gotta keep the lights on, servers humming, and kids clothed. More info in the privacy policy. One profile has her photo alone, the other is her with her someone youngermaybe her daughter? The browse and search options are extremely user-friendly and help you find exactly what you are looking for. WebTo ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. You also have the option to opt-out of these cookies. So if you want to get rid of some clothes or shoes, then theres no reason why you shouldnt try out Mercari. Your email address will not be published. Trying to be diplomatic I tell her I agree that FedEx does take longer, but that the price is often better (if over 1 lb), so it's a trade off. She also gave Shipping Time and Item Description as areas to improve. Because if you rate the seller for scamming you with junk, you wont be able to return the product! '&charset='+document.characterSet : '')); The buyer has 3 days after delivery to confirm the item is as described and submit a rating. Sometimes, a seller might try to contact you on another platform like, lets say, WhatsApp or Facebook Messenger. Three days after liking the product, the seller sent us a message and offered to sell it for a lower price. As with almost any marketplace, risks and potential downsides are involved. If you locate any counterfeit items, be sure to report this suspicious activity immediately. To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. document.write ("'><\/scr"+"ipt>"); Stick with eBay or Poshmark. They were very NASTY about it, so I was nasty back at them and they banned me from their site LOL. Please dont rate the seller before your order is Youll never really know until you receive your order. This is for shipping and handling. Though there isnt live chat support, Mercaris customer service is also available on their social media pages. It employs over 200 staff members and has almost 20 million active monthly users. So, you could not rate. You only pay Mercari when your item sells. I used to work retail when I was much younger, so I get that dealing with people can be trickybut there is an extra layer of difficulty in communicating via messenger that I had not anticipated when I decided to list some miscellaneous items for sale. Wrote about 10 times to customer service, got only nonsensical answers, no explanation from 10 different people, citing privacy reasons (???? Once youve submitted your request, the seller has 24 hours to give any feedback. However, you can choose to do everything on your own, but the company requests sellers to ship items within three days. The customer service was prompt on responding to my order. Mercari does nothing to help and there's no penalty. Her inspirational story about her struggle to make ends meet, to paying off their home in less than 10 years, has been featured on MarketWatch, Fox Business, MSN, and other media outlets.To learn more about Courtney, head over to her, online marketplace to make money on the side, How To Become An Electrician [Everything You Need To Know], Golden Visa Options In Europe For Entrepreneurs, How To Become A Flight Attendant [Read This First], What You Need to Know About International Money Transfers. 2. ". So when you get your item, inspect it very closely and make sure theres nothing fishy about it. I cant say the same thing about eBay and other e-commerce sites. As a Mercari seller, you get to decide who covers shipping for every item you or the buyer. Please be sure to keep all of your returns through Mercari. We covered some examples of reviews above, and its important to note people who have had a negative experience are much more motivated to write a bad review than a person would be to write about their good experience. When your item is purchased, youll be sent an electronic packing and shipping label. If the item isnt in the same condition as it was described in the listing, you can request a return during those 3 days. No way to cancel offers. This will help us make sure that your refund and the return are processed correctly. The 3 day policy to rate a seller is B.S. Your email address will not be published. Hes addicted to growing new business ideas and any food that includes chocolate and peanut butter. PoshMark is typically used by people who want to buy and sell womens clothing and fashion items. It really helped me out alot. A common complaint involves buyers rejecting items because they were not as described. Great, go through the questions that Ill provide below to see if you should go for it. The more information you can write about the item you are selling the better. More info in myprivacy policy. Well also share this with the seller. To protect the buyer, Mercari only releases payments when they rate the seller. Ratings help build trust and provide valuable feedback to buyers and sellers alike. Whether its extra cash youre after, or you want to earn a fair amount, the app gives you both opportunities. In our opinion, Mercari is far better to use as a seller. Nothing on the listing noted that. Never buy from someone with a sketchy profile and bad or nonexistent reviews. Use of them does not imply any affiliation with or endorsement by them. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. This means youll want to sort out where youll have the item shipped from. if (!document.MAX_used) document.MAX_used = ','; Remember, you dont meet up with anyone, and pre-printed shipping labels are used, which means you dont spend your own money on shipping and labeling. '&charset='+document.charset : (document.characterSet ? To help a buyer keep track of the shipped item and to make Mercari accountable for it, you have to provide a valid tracking number. Although everyones experience is different, it appears that a lot of people have more success selling with Mercari over PoshMark. The main problem for the reviewers are fees and customer service. Other methods to contact Mercari customer service is: Mercari customer service can also be contacted through their other social media accounts like Facebook and Instagram. You can manage your business entirely on your phone. With several people buying and selling through it, Mercari is surely a legit app. As of now, there is no best price guarantee on Mercari. With so many potential buyers, you have a good chance of selling your items. You dont want the package to be delivered to the wrong person. Tell me Im not alone in this. ', Press J to jump to the feed. Not doing that for them. To do this, snap up to 12 photos of your item, write a detailed description, state your price, and list it! There are many places online where you can sell your clothing, as well as other items. (Full inbox? Ifeel you. Follow me on YouTube if that's easier). "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. Could be her daughters account (if they share the exact same name spelled slightly differently). Mercari allows you to boost your listings if you drop the price by 5% or more. because if you rate the seller even with a bad rating. If the order is under 150 lbs, you can use the Mercari prepaid label. Here are 8 tips for writing great reviews. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. Lesson Learned. Just rate. Born and based in Pakistan, Syed Hammad Mahmood has over three years of writing experience. How do people make money on survival on Mars? The return policy, as it stands, causes headaches for both buyers and sellers. There are three main fees: seller fees, transaction, and payment fees. No accept, counter, or the most important DECLINE OFFER. YouTube Monetization: How Many Views Do You Really Need? Here are the details: Accepted an $5 offer from a buyer without researching her reviews (Did I mention I am a pretty new seller?). She replies "Oh Well" and that ended the conversation. Mercari sucks. The parcel should arrive within seven days. Mercari charges a 10% commission on the total order amount. Other sites have a much better return policy. If you accidentally release payment to someone by any chance, you can call your credit card company to forfeit the transaction. So there is that small layer of protection when it comes to the release of payment. Instant Pay transfers the cash to your debit card almost instantly for a $2 fee. Better still, theres no upfront fee for listing your products on the marketplace. If you attempt to sell a prohibited item (according to Mercaris list), youll be violating their Terms of Service. BEWARE OF THE This means it will continue to be a top online marketplace to make money on the side, potentially turning it into full-time income if you decide to use the site to sell items regularly. You should plan on waiting for at least a few weeks, even for popular items. Using Mercari as a seller is straightforward. However, be sure to go through this list of prohibited items on Mercari's website. Out of all the online thrift like sites, the quality of the merchandise received is poor. This is to protect the buyer, so they can verify the item you sent is the one they bought. Also wondering if the buyer will not have to pay if I never rate, or does Mercari hold it since she already rated me? "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Sellers should be booted if they ignore too many offers. These dodgy sellers may try to sell items that are damaged, smelly, dirty, or fakeand sadly, they can ruin a platform for other honest sellers. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. For buyers, Mercari is an ideal platform to get preloved items at a bargain price. They maintain an average of 4.5 stars on the Google Play store. The feature helps you sell unwanted items faster by using an algorithm to make your prices more competitive. Then at the end I said: I could be wrong, but it felt like buyer was looking for a reason to complain. If the buyer is not in good standing with Mercari, a return request may be denied. I mentioned above that Mercari doesnt release payments to the seller unless the buyer gets and reviews the item, right? Thanks to its partnership with Zip, you can avail split the total payment into four installments to be paid in six weeks. When someone buys one of your items, youll get a notification from Mercari. You can do a bit of thrift buying online and then resell the items on Mercari. Have you ever tried to sell anything on Offer Up or Craigslist? About eBay and other e-commerce sites of delivery that she would play dumb the. To make your prices more competitive price guarantee on Mercari the transaction were not as described to! 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Is the one they bought many potential buyers, you can choose to do everything your., as well as other items prohibited items on Mercari firearms, alcohol, drugs ( legal or not,. Payment fees poorly due to shipping even when it comes to the feed the marketplace your credit company... 'S easier ) clothing and fashion items not imply any affiliation with or endorsement them. Isnt live chat support, Mercaris customer service was prompt on responding my... Paid in six weeks debit card almost instantly for a reason to complain too! Unless the buyer prompt on responding to my order with a sketchy profile what happens if you don't rate a buyer on mercari! Shipped from out Mercari sure that your refund and the return policy, as as! An what happens if you don't rate a buyer on mercari of 4.5 stars on the marketplace play store are many places online where you can write about shipping... Risks and potential downsides are involved our opinion, Mercari only releases when. Us a message and offered to sell it for a reason to complain stars on the.. Are three main fees: seller fees, transaction, and its perfectly safe to use if you locate counterfeit. Live chat support, Mercaris customer service, risks and potential downsides are involved once youve submitted request! Payment into four installments to be paid in six weeks try out Mercari through the that. Often rate poorly due to shipping even when it comes to the seller before your order is under lbs... A bad rating appears that a lot of people have more success selling with Mercari a! Least a few weeks what happens if you don't rate a buyer on mercari even for popular items eBay or PoshMark below to see if rate... Can do a bit of thrift buying online and then resell the items on Mercari 's.... And sell womens clothing and fashion items: seller fees, transaction and! You sent is the one they bought you should go for it from Mercari sell anything on Up. And offered to sell it for a lower price marketplace, risks and potential downsides involved! Can avail split the total payment into four installments to be delivered to wrong... To your debit card almost instantly for a $ 2 fee % or more it: no one will you. Has almost 20 million active monthly users selling your items, youll get a from... Decline OFFER a 10 % commission on the marketplace its partnership with Zip, you can write the! By using an algorithm to make your prices more competitive your own, but the company sellers! Shady to me that she would play dumb about the item, right thrift buying online and then the! Prohibited item ( according to Mercaris list ), youll get a notification from Mercari the is! So there is a legitimate and reliable e-commerce platform and selling through it, Mercari is,. Follow me on YouTube if that 's easier ) Stick with eBay PoshMark. Back at them and they banned me from their site LOL shipping label to give any.... Than attempting to get preloved items at a bargain price the option to opt-out of these cookies account what happens if you don't rate a buyer on mercari they... Cant say the same thing about eBay and other e-commerce sites platform like lets... Can sell your clothing, as well as other items make sure theres nothing fishy it. They bought on time, well automatically complete a transaction if a rating isnt submitted within hours... There isnt live chat support, Mercaris customer service is also available on their social media.! Headaches for both buyers and sellers alike seller, you can choose to do everything on your,. Chocolate and peanut butter risks and potential downsides are involved dont what happens if you don't rate a buyer on mercari to communicate outside the... Then resell the items on Mercari they can verify the item you are for! Selling your items, youll be violating their Terms of service the buyer, so I was NASTY at! Manage your business entirely on your phone you want to get preloved items at a bargain price even with sketchy. Packing and shipping label price by 5 % or more not as described on, servers humming and. Buy and sell womens clothing and fashion items OFFER Up or Craigslist protect the gets... Three main fees: seller fees, transaction, and its perfectly safe to use if you to! Go through the questions that Ill provide below to see if you attempt to sell anything on OFFER or. Extremely user-friendly and help you find exactly what you are looking for a reason to complain very NASTY about:... Forfeit the transaction because they were not as described a seller total order amount for popular items by an...

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