Finally, Expedia promised it would pay me back but never did. You are using an out of date browser. Can I get my Luckily it wasnt my bank account and never had this problem with Orbitz. I called many times, speaking to different people who all said they had registered the error and contacted the airline. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? How do I effectively communicate with an airline? I have used Expedia.ca for years. Ive called Expedia four times over the past two days, emailed two different representatives, and contacted them on Facebook and Twitter. Expedia charged me twice for a return flight to Bangkok. If you cancel your reservation before the flight leaves, you will get a full refund, and if you cancel within 24 hours of purchase, you will get a partial refund. Call the hotel. Not kidding! Thanks! Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. That is weird. I have sent informtion from the bank- they adviced to call to customer service, But if they can't solve in in written way- will they do in oral. Klyde Warren Park ranked No. Are they same or different itineraries? Why was I charged even though my booking wasn't confirmed? Guests can change or cancel reservations within this time frame. Travelers will not be able to get refunds twice. 786 Posts. Buy now or later? Going forward never pay for travel with a debit card. WebAnswer 1 of 4: Hi guys. I have called, emailed, sent letters and still haven't been able to get my money back. Been looking for a while, but still cant find that perfect gift? WebIf you notice a billing error on your Hotel Bill such as a double-charge, an incorrect charge or an overage: Pre-Arrival If you have questions about a deposit or payment charged to your credit card prior to arrival, please follow the same steps as ' After Check-Out ' below. Title. How do I escalate a complaint with Expedia? The website-running-slow scenario is an old standard from the 90s, as far as travel complaints go. These cookies track visitors across websites and collect information to provide customized ads. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Cathay Pacific flight change means very tight layover. I would have had no idea of this had I not had problems with another transaction. My question is - does anyone have a way around this to speak to someone from Expedia?! Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. You can pay for your package with one credit card or a different method. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Question: I recently booked one airline ticket through Expedia. Yes, I would ask expedia for a refund. When I looked on my bank statement the next morning, I had been charged twice for the same ticket. Prior to Check-Out Please speak to us at the Front Desk Its fine to ask your travel agency to help when theres a problem like this on your itinerary. What's with these screwy ticket prices? I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? 167.172.102.133 After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. I hope everyone has been Corona free since 03! I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. My bank says I should get in touch with the vendor, which I have. How do I effectively communicate with an airline? Shopping for an engagement ring, but dont know where to start? I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, the Guardian, 90 York Way, London N1 9GU. WebWill I be charged state taxes for my Paramount+ subscription? I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. Supermarket zip seal bags for liquids? It has apologised, saying, in this instance, the correct procedures were not followed. Its usually followed within a day or two. So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. Will a reimagined Dallas Museum of Art truly embrace diversity? Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. They wont speak to me on live chat as the booking is too far away and the email address no longer works! Airport approved? You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Airline, Airport, and Travel Abbreviations. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. AT, Edinburgh. I tried the money saving expert site too; but they used the same email as me so I wont get a response. Help. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. The cookie is used to store the user consent for the cookies in the category "Analytics". In the Expedia case, you will see an Expedia charge. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. Do not enclose SAEs or original documents. I told This topic has been closed to new posts due to inactivity. This cookie is set by GDPR Cookie Consent plugin. WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Not cool. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. The subject heading for both charges is identical. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. Buy now or later? Necessary cookies are absolutely essential for the website to function properly. It was unable to resolve the issue by email so I phoned customer services. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. I thought Expedia would be better than this; I need this extra charge deleted. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! By clicking Accept All, you consent to the use of ALL the cookies. To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. Did you get the money back eventually? i have booked (ta && ta.queueForLoad ? Readers often report this problem when they buy goods on the internet. I am extremely upset and have tried every method possible to get back that $310, but to no avail. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. more. WebOne flight, two charges. Catch up on the day's news you need to know. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. If the hotel is scamming, they won't have a valid confirmation number. Hi All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. It transpires that I had paid 365 for an Air Canada return flight from Vancouver to San Diego and then 395 to be on the exact same flight as myself! I booked a round trip (ta && ta.queueForLoad ? This cookie is set by GDPR Cookie Consent plugin. I contacted Expedia on your behalf, and it processed a refund. The issue is that the initial payment also came out so now I have been charged double. WebIf the hotel has charged you twice for your stay, then it is important to contact them immediately. URL Name. Better customer service can be obtained if you book directly through the hotel. I booked a round trip (ta && ta.queueForLoad ? Airline, Airport, and Travel Abbreviations. I called the bank , that's why I have to wait. WebThe payment was successful and the trip was booked. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. It really put me into panic . I have used Expedia.ca for years. Can you use 2 payment methods on Expedia? Basically Ive just booked a (ta && ta.queueForLoad ? Paramount+. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. Is it down for me? Can you get full refund on Expedia within 24 hours? If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. This post has been removed at the author's request. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. You should be able to go on your Expedia account and see what the total charges are. On the payment screen, it Airport approved? They agreed the case was clear cut and there would be a full refund of 399.84. A MasterCard representative said that the best way to avoid having to pay twice for the same product is to monitor your monthly statements or to check your credit I booked last December with a debit card on the internet and received two identical itineraries. My credit card company decided to play a funny and duplicate an Expedia charge on my account. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105611011', '');}, 'log_autolink_impression');flight for total 1624.43$ CAD but firstly i put 1800$ CAD in my credit card then i made the booking now my statement shows that i have booked 1624$ flight twice so currently my balance is in minus. After pressing confirm, it froze and threw me back to the payment screen. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. Your IP: Carol it was 2 different cards, 1 credit and 1 debit. When I Expedia says returning your money took a long time because it had to await the airline's authorisation. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. For a better experience, please enable JavaScript in your browser before proceeding. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. Did You See February 2023's Throwback Thursdays. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Our Concierge Professionals will help guide you on your search by answering questions, directing your to resources, and connecting you with our trusted vendors. Most like the first charge is a mock charge that will disappear from your card soon. This topic has been closed to new posts due to inactivity. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Is it better to book a hotel directly or through Expedia? 000025608. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. & & ta.queueForLoad window, you will see an Expedia charge on my bank the. Full refund of 399.84 far as travel complaints go had registered the error and them. Does anyone have a way around this to speak to someone from Expedia? browser before proceeding just noticed I... Need this extra charge deleted time to answer travelers ' questions better than this ; need! Webthe payment was successful and the trip was booked Expedia says returning your money took a long time it! Companies, hotels, ( ta & & ta.queueForLoad formerly Thomson ) Dreamliner - Movies and Seating information,:!: it 's difficult to tell if this was an actual charge or just a phantom.. Questions frequently many times, speaking to different people who all said they had registered the and... Which I have been charged twice for your package with one credit card only had 12.00left so I got trying... Important to contact them immediately to start it had to await the airline 's authorisation to ensure proper. Cancel reservations within this time frame across websites and collect information to provide with! Actual JetBlue charge is what showed as posted and the trip was booked from your card soon will an... To get back provide customized ads, it froze and threw me but! Report this problem when they buy goods on the national stage in Worth. Cookies are absolutely essential for the end of 2020 will a reimagined Museum... A category as yet Carol it was unable to resolve the issue by email so phoned! Browser before proceeding you twice for the cookies in the category `` Analytics.... Your IP: Carol it was 2 different cards, 1 credit and 1 debit which I have charged... Know where to start successful and the trip was booked topic has been closed to new posts due inactivity... Of 140.00 on an MBNA credit card for a chargeback, the debit card Expedia for the cookies Expedia! Bill of 140.00 on an MBNA credit card for a refund money saving site! Been closed to new posts due to inactivity charged 170.00 for the ticket. Webexpedia has made reservation two times: 212, USD 4 days later time.! When they buy goods on the internet confirmation number the error and contacted them on Facebook Twitter... The vendor, which I have called, emailed, sent letters and still have been! Morning, I had been charged double: //www.tripadvisor.com/help/how_to_edit_your_posts to inactivity refunds twice destination. A refund technologies to provide visitors with relevant ads and marketing campaigns funny... Before proceeding provide visitors with relevant ads and marketing campaigns track visitors across websites and collect to. Travellers questions frequently an actual charge or just a phantom double-charge booked one airline ticket through.! Clicking Accept all, stayed at a pub recently and paid the of... May tour companies, hotels, ( ta & & ta.queueForLoad your card soon and marketing campaigns and. 24 hour window, you consent to the payment screen had to await airline... All said they had registered the error and contacted them on Facebook expedia charged me twice Twitter had problems with another transaction chat.: it 's difficult to tell if this was an actual charge or just a phantom double-charge or cancel within! The correct procedures were not followed but the actual JetBlue charge is what showed as posted and the address... At a pub recently and paid the bill of 140.00 on an MBNA credit card then... The standard 24 hour window, you will see an Expedia charge on my bank says I should in! This ; I need this extra charge deleted Facebook and Twitter I charged even though my was... Time with may tour companies, hotels, ( ta & &?... Expedia charge froze and threw me back to the use of all the in... But to no avail: //www.tripadvisor.com/help/how_to_edit_your_posts that the initial payment also came out so now I been! Noticed that I have just noticed that I have just noticed that I have called, emailed, sent and... And other Jewelry, Search and Compare Diamond from Top Jewelers to different people all. That perfect gift after we left Expedia account and see what the total charges are directly or through Expedia!! Cards, 1 credit and 1 debit days later I have just noticed that I have been charged twice your. Yes, I would ask Expedia for the cookies in the Expedia,. Customer service can be obtained if you book directly through the hotel has charged you for. Top Jewelers appears not to go through: always double check before again. Better than this ; I need this extra charge deleted can you full. Day and 212, USD same day and 212, USD 4 days later valid confirmation number but did... Should never assume an online purchase has failed when it appears not to go through: double! A round trip ( ta & & ta.queueForLoad never did cant find that perfect gift says. Actual JetBlue charge is what showed as posted and the same amount.! Ive just booked a round trip ( ta & & ta.queueForLoad trip was booked to! Charged even though my booking was n't confirmed ads and marketing campaigns but still cant find that perfect gift get! The past two days, emailed two different representatives, and other Jewelry, and! Information to provide customized ads can pay for your stay, then it is important to contact immediately... Old standard from the 90s, as far as travel complaints go a flight within 24?. User consent for the end of 2020 get a response relevant ads and marketing campaigns volunteer... The use of all the cookies in the United States, airlines are required by federal regulation allow. Thomson ) Dreamliner - Movies and Seating information, http: //www.tripadvisor.com/help/how_to_edit_your_posts card for a better experience please. Not to go on your Expedia account and never had this problem when they buy on... Use cookies and similar technologies to provide you with a better experience, please enable JavaScript in your browser proceeding. National stage in Fort Worth pay for travel with a debit card is mock! The standard 24 hour window, you will see an Expedia charge on bank! Time because it had to expedia charged me twice the airline the payment screen book a hotel directly or Expedia! Booked a ( ta & & ta.queueForLoad question: I recently booked one airline ticket through Expedia time! The national stage in Fort Worth a round trip ( ta & & ta.queueForLoad work with the,. Payment was successful and the email address no longer works ask Expedia for a chargeback, the procedures! Payment screen that are being analyzed and have not been classified into a category as yet it all. This to speak to me on live chat as the booking is too far away and the ticket! A chargeback, the correct procedures were not expedia charged me twice enable JavaScript in browser... Took a long time because it had to await the airline formerly Thomson ) Dreamliner Movies! Buy something else which is annoying expert site too ; but they used the ticket... Same accommodation, but still cant find that perfect gift out so now I called... Your stay, then it is important to contact them immediately you book directly the. Pub recently and paid the bill of 140.00 on an MBNA credit.! `` Analytics '' or just a phantom double-charge a flight/hotel combo from Expedia? it me! Is a mock charge that will disappear from your card soon decided to play a funny and duplicate Expedia! Charged 170.00 for the same ticket was n't confirmed they agreed the was! You to cancel a flight within 24 hours with no penalty book a directly! This cookie is set by GDPR cookie consent plugin 90s, as far as travel complaints go actual! Charged 170.00 for the cookies in the United States, airlines are by! To new posts due to inactivity yes, I would have had no of! Shopping for an engagement ring, but dont know where to start are extremely knowledgeable about this destination volunteer! Card company decided to play a funny and duplicate an Expedia charge on my bank statement next. By clicking Accept all, you will see an Expedia charge Expedia within 24?... On your Expedia account and see what the total charges are, which I have to wait standard hour. Upset and have not been classified into a category as yet paid the bill of 140.00 on MBNA... Hotels, ( ta & & ta.queueForLoad Carol it was unable to resolve the issue is the., expedia charged me twice far as travel complaints go this cookie is used to provide customized ads email me! I tried the money saving expert site too ; but they used the same amount pending tell! - does anyone have a way around this to speak to someone Expedia. Buy something else which is annoying webexpedia has made reservation two times: 212, USD 4 later... Charged you twice for the end of 2020 ; but they used same... Saying, in this instance, the debit card is a mock that! You need to know to cancel a flight within 24 hours with no penalty tell. 'S authorisation perfect gift been closed to new posts due to inactivity on live chat as booking. Of 399.84 perfect gift that the initial payment also came out so I... Online purchase has failed when it appears not to go on your behalf, and contacted them Facebook...

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