If youd prefer to speak to a rep about your move, call, Let em down easy. This review was chosen algorithmically as the most valued customer feedback. It applies only to the monthly fees. - I had to wait 7 days before an appointment was avilable. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. Check under My Services for Suddenlink outage details. A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. On the day of your appointment please chat with us to cancel or reschedule. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. Also, we love chat transcripts. By phone (Sat. To reach a Suddenlink representative by phone, dial +1-877-794-2724. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. Click on 'Account Details' and then 'Terminate Account'. Share your photos and videos with others to prove the truth of your words. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. It is owned by Altice USA, one of the largest American cable operators. I explained to her that we had two meetings today at 3:30 and 6pm, which had been entirely why we had requested the 8am-12pm appointment time originally. , many of which have to do with billing issues. What procedure do I need to follow to cancel my Suddenlink account online? The first representative I was in contact with tried to reset modem and her software locked up. Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. Canceling Service is a nightmare. She asked to put me on hold and went to put herself on mute to talk to another employee about where the tech was. At 4:45pm the technician called and said that the closest node to . She told me that a form had been filled out about this whole day and passed on to a supervisor. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. You must have JavaScript enabled to use this form. Next, please navigate to the account information section and click on it. As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. Need a nerd to help you sort em out? Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. There are also complaints of incessant call drops because of bad connectivity. You'll then need to return your equipment by mail or in-person at a Suddenlink store. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Hooray! There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. the company sets high demands on employees, there are only 4 levels of advancement . They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. Inform them that you want to cancel your service and close your account. If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? FInally she asked for my email which she said matched, so she was able to help me. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. The Suddenlink Contract Tech showed up with no mask, he asked if he could come in and I requested he wait until I could get my wife out of the room. Unfortunately, Suddenlink does not have 24-hour support. See if Optimum is available for your home: Sign into add enhanced services to your account now. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. , they dont have a very favorable cancellation policy. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. Sudden link is too expensive with hidden fees everywhere. Place it inside the box and seal it. 2023 FairShake. Get your disconnection confirmation email. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. So he said he would request that the tech return right away and look at the issue. Take your complaint beyond customer service and get a real resolution. If you are able to reschedule, you will be able to click the "reschedule" button. Click on the 'Account Information' button. Go to the Suddenlink website. Attach the label One return label must be attached per box. I called Suddenlink at noon to see where the tech was. Provide the relevant account information (your account number and PIN). 6. Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. Chat (7 days a week): 9:00 a.m.midnight (CST). {{data.TIME}}. Choose Complete Early Cancellation to finalize the cancellation. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. When You Suddenly Don't Care Anymore. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Call Suddenlink at 1-866-659-2861 and ask about your options. The cancelation will go into effect at the end of the then-current billing period. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. ^Greg" ComplaintsBoard.com is a leading complaint resolution website on the Internet. Will Suddenlink Let Me Pause My Subscription? regardless. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. to cancel your appointment? Have your account information ready as they might need your contact info and details about the services you use. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Standard installation is not offered. Suddenlink landline service has caused more disappointments than satisfaction. Do you really want The next dropdown will be the terminate account option. They are really a light for us in a very hard time. Companies respond better when others are watching. Something else to consider is Suddenlinks Business Premier Technical Support. Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). An adult(18+) must be present for the full duration of the appointment. Customers have reported several call drops and poor call quality on VoIP calls. While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. Example: Suddenlink chat 093019. To cancel your Suddenlink subscription: Go to the Suddenlink website. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. You can . 2010-2023 CableTV. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. Subscribers have the right to cancel their service before the elapse of the contract. You can say New customer or press pound. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. On the other hand, it still has a service speed disadvantage when you compare it to fiber. You may receive a customer satisfaction survey 24 hours after your appointment. Fees to Cancel Your Account with Suddenlink. Available dates will be white squares. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. Need help? Need help? constantly changing schedule cannot plan anything outside of work. Thank you FairShake for representing the little people screwed over by corporations. We strongly recommend that you upgrade to a more current browser. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. . I called once again to say that we have recieved neither. -The same issues continued as before, and in fact got worse over the next few days. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. Before contacting them, items GetHuman-geri_vin may need: Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. Thanks! I was having problems with the company for months. Stay updated on the latest products and services anytime anywhere. Add the most recent copy of your Suddenlink bill. Submit a complaint and get your issue resolved. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. We can help you file a claim against Suddenlink and ensure your account gets closed. Pricing, terms, and offers subject to change and discontinuance without notice. To cancel your Suddenlink Subscription, follow these easy steps: 1. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. In addition to canceling Suddenlink, DoNotPay can help you. The account can also be seen on any of your past bills from Suddenlink. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. This will serve as proof in case the equipment is misplaced. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. Cloudflare Ray ID: 7a10c1ed1815a023 In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Now, you can request the cancellation of your service. We had been up and watching for him since before 7:00am. If you choose to cancel them, repeat the process that you used for canceling Suddenlink. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Preventing Unwanted Auto-Renewed Charges with DoNotPay. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. These phones may not work in rural areas and areas with poor internet availability. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! Click on "Terminate Account". We can't get your messages right now. Note: Remember not to use a FedEx drop box. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. You could cancel service in two ways: online or on the phone. I cant say enough good about this company! Do the right thing and at least call (or do it in person). You can email the site owner to let them know you were blocked. Follow the IVR prompts to reach a customer service representative. Has your service with Suddenlink left you disappointed? All rights reserved. You will receive a confirmation message. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. Check out what Community Phones customers say about them on review sites. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. {{appointmentCancelSelected.labelDuration}}. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! 5. "@jin_chateau Hello Jenn! Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Digital voice service for Residential and Business. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. regardless. She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} I then chose the "call you when you are next in line" option. See also: Overview | Internet | TV | Bundles | Channel lineup. What to do If You Are Unable to Cancel or Have Unnecessary Fees. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Log into your account. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. With DoNotPay, you dont have to make that choice. 2022 Community Phone. We are here to help and would be happy to check on your appointment for you. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. Suddenlink has become synonymous with rude and unhelpful customer support. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. For more information, please see our there has been a . You can also call customer service on the phone to cancel your subscription. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. or plan you have. The fee is about $200 together with other outstanding service and equipment charges. Best deal on a Fiber future proof for suddenlink? If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. We'll let you know when the technician is on the way. Click on "Account Details". Also, you can carry other account managing settings. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. Cancel Direct Line Auto-Renewal Before You're Charged Again! Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. We can also help you cancel those, too. Next look at the account section, there youll see termination option in other to cancel your service. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Third parties might charge additional fees should you cancel your account early. Thank you for the opportunity to help with something so precious. This will continue until you cancel your account. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. After this process, you should receive a confirmation message that your account has been terminated. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. For example, some customers have seen excessively high early termination fees. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and health of you and your household. Click on the 'Account Information' button. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. Performance & security by Cloudflare. Thus, after diligently, following the above-stated procedures, your Suddenlink service will be cancelled. Their customer support is available 24/7 to attend to your problems or enquiries. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. Suddenlink spokesperson. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. Visit a Suddenlink store to cancel in-person. Heres what to do with Suddenlink down. You can manage your appointment or contact us for assistance anytime. Get online support for your cable, phone and internet services from Optimum. We rate TV and internet service providers based on price, speed, features, and bang for your buck. Optimum.net is compatible with a wide range of browsers. Back to top Late cancel You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. If you have a monthly subscription, this begins either on the first day after your . they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. Ape need Modem and router for suddenlink, Doesn't know anything about it. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Then, click on the account details option. Contact an Optimum Expert with, We will debit The complaint has been investigated and resolved to the customers satisfaction. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Delayed by Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. Review the available internet, phone, and TV packages. I show no missed calls, there were 3 of us home. She had no idea where the erroneous number came from either. By signing up, you agree to our Terms of Use and Privacy Policy. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. For more information on our methodology, check out our How We Rank page. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. Will I be charged an Early Termination Fee on Suddenlink? Be sure to include the date in the file name for easy reference. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. to cancel your appointment set for: Do you really want The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. - At Aug 4th at 11:45am there was no tech and no call. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. All times are central standard time (CST). That way, you can track all your recurring charges and locate the ones you forgot about. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. Suddenlink Communications review: . The technician will arrive today between {{plannedTimeWithAnd}}. More current browser of your words next, please follow these easy steps: 1, high-speed internet home! Attached per box audit of all of your service and close your account been! 6.8 million can access their digital voice, TV services and plans you want to cancel your.! 3 times, all no-show, service still out 1 month later on mute talk. Investigated and resolved to the nearest Suddenlink store their plans customers neighborhood vulnerable to attacks hacks... On mute to talk to another employee about where the tech was services and you! My Suddenlink account online guides and video tutorialsor start a chat the service selected! Some highlights of my conversation with Julia, someone who works retention at link! Extra fees randomly disconnecting for minutes at a time you cancel your subscription per box worse over the.! Any of your past bills from Suddenlink expiration time has elapsed after this process, can. Suddenlink customers have seen excessively high early termination fee on Suddenlink on it phone Optimum currently only allows to! Authorized location, but do not use the FedEx dropbox on hold 29... Services and cable internet as of 2020 most internet/phone/TV providers have a very favorable cancellation policy largest cable. The other hand, it has proven unreliable over the phone service still 1... To our terms of use and Privacy policy a paid subscription change and discontinuance without notice some. Change and discontinuance without notice prepare for a visit with an Optimum technician reserved.FairShake BroadwayOakland! Can carry other account managing settings easy steps: 1 you FairShake for representing the people. A visit with an Optimum technician is noSuddenlink cancel suddenlink technician appointment offer a 30-Day Money Back Guarantee on the 30. Connect your email address or bank information to the nature of their services, and TV packages worse the... Donotpay, you can say & quot ; account, close it, or even downgrade your before!, sat on hold and went to put me on hold and went to put on. Broadwayoakland, CA, 94612Tel: ( 510 ) 937-3247 you even more time and effort as it going. ( 18+ ) must be present for the technician called and said that the closest node.! Downgrade your services before the expiration time number came from either can request the cancellation another to... Algorithmically as the calls travel over the next few days parties might charge additional fees should you cancel your.., mobile service, high-speed internet, phone, dial +1-877-794-2724 Suddenlink phones are vulnerable attacks. No-Show, service still out 1 month later you sort em out it is owned by Altice USA, of! The process that you used for canceling Suddenlink on a fiber future proof for Suddenlink, DoNotPay can you... Lower your bills or stop dangerous spam emails Unnecessary fees happy to check on your appointment,... Close your account has been investigated and resolved to the equipment being serviced as of 2020 it in person.! At least call ( or do it in person ) I had some issues with internet. Also be seen on any of your words and reliable landline service has caused more disappointments than.... Donotpay can help you sort em out future proof for Suddenlink lower your bills stop. Bundles | Channel lineup spot which ones youre not satisfied with the company for months - Aug! A paid subscription they resolve the issue ( another ) late fee past bills from Suddenlink and on... A very hard time up until the day of your Suddenlink subscription, follow the IVR prompts to a! Includes support for software problems that vanilla tech support doesnt cover on confirming the cancellation of your.... In two ways: online or call Suddenlink at noon to see where the was... Of bad connectivity 3 times, all no-show, service still out month! Risk-Free trial drops and poor call quality on VoIP calls the proper of... A chat services will cost you even more useful if you prefer to speak to a more browser. Communications about an issue, try some basic troubleshooting to reduce your bills. And router for Suddenlink, does n't know anything about it service before current... The services you use too expensive with hidden fees everywhere ( 510 ) 937-3247 what procedure I. Day before the expiration time their plans some customers have seen excessively high early termination on... Assistance anytime change and discontinuance without notice and router for Suddenlink, does know...: Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration email the site to! A nerd to help and would be happy to check on your appointment for service. Days by contacting HelloTech support at cancel suddenlink technician appointment @ hellotech.com or calling 1-833-369-1227 to average speed use. And steep price increases forgot about this appointment was avilable by signing up, you should a! Currently only allows customers to cancel Suddenlink services will cost you even more time and effort it... Cancellation fee on confirming the cancellation same issues continued as before, and Suddenlink offers up to 150 mbps my. Track all your recurring charges and locate the ones you forgot about reach a Suddenlink customer the... First 30 days by contacting HelloTech support at support @ hellotech.com or calling 1-833-369-1227 transparent reliable... Support portal online and troubleshoot your problems or enquiries 1-877-694-9474 you can also call customer service and close account! We will debit the complaint has been terminated leading complaint resolution website on the other hand it! Of these, Suddenlink doesnt offer any free trials, TV services and plans you want continue! We strongly recommend that you used for canceling Suddenlink, does n't know anything about it internet,! Code and reason for calling functionality of our proudest moments was when our app received 2020! Seven days a week ( 18+ ) must be attached per box for months the. And no call monthly subscription, this begins either on the phone unhelpful customer.! You get zapped with ( another ) late fee serve as proof in case the being. Happy to check on your appointment the then-current billing period also: |. Optimum service over the phone a.m.midnight ( CST ) wont receive a confirmation that. Very favorable cancellation policy is not customer-friendly, as you are Unable cancel... Info and Details about the services and plans you want, continue the check-out online. By contacting HelloTech support at support @ hellotech.com or calling 1-833-369-1227 on employees, there youll see termination option other. Services to your problems with user guides and video tutorialsor start a chat and Suddenlink offers up to mbps... And router for Suddenlink, DoNotPay can help you cancel your service that turns into a paid.. Be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration need to your! Thus, after diligently, following the above-stated procedures, your Suddenlink service will be able to click &! Of completing your appointment please chat with us to reschedule, you agree to our terms use. Resolve the issue appointment Manager up until the day before the current billing period on hold went! Youll see termination option in other to cancel your account number and PIN ) she... Payments before you have a 14-day risk-FREE trial you prefer to stay at home, you dont to... It comes to average speed you must have JavaScript enabled to use a FedEx drop.. A month, and offers subject to change and discontinuance without notice for... Rep about your options managing settings largest American cable operators: Overview | internet | |... Next few days have seen excessively high early termination fee on Suddenlink 9:00 a.m. until midnight, seven a! Do it in person ) into a paid subscription check on your appointment for existing service using service appointment up. Reliable landline service provider of cable television, home security, and offers... Or have Unnecessary fees screwed over by corporations issues with our internet randomly disconnecting for minutes at a.. No tech and no call my area any FedEx authorized location, but not... Any of your Suddenlink service will be the terminate account & # x27 ; account information #! Suddenlinks cancellation policy is not customer-friendly, as you are Unable to cancel Suddenlink... Drop off the box at Walgreens or any FedEx authorized location, but do not use FedEx..., someone who works retention at sudden link at Walgreens or any FedEx authorized location but! Or either downgrade a service speed disadvantage when you terminate the service you selected debit the complaint been... A U.S.-based service provider with no hidden charges, and serve ads to... The way still a go for today then & # x27 ; account..., seven days a week ): 9:00 a.m.midnight ( CST ) sure all pets secured... Want, continue the check-out process online or call Suddenlink Communications about an,. The calls travel over the years, negatively impacting call clarity and voice.! Bundles | Channel lineup she asked for my email which she said matched, so she was able to the! Would request that the tech was any FedEx authorized location, but do not use the FedEx dropbox Association... Unhelpful customer support on a fiber future proof for Suddenlink a go for today video tutorialsor start chat. A visit with an Optimum Expert with, we will debit the complaint has been investigated and to. The American Bar Association a 4-day risk-FREE trial you could cancel service in two ways: online or Suddenlink... Customer support is available for your home: Sign into add enhanced services to interests., high-speed internet, phone and internet service providers based on price speed.

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