Without the timer, the machine will never know that it must run its cycle. F: 0212 494 4795 We have a AO smith 40000 water softener installed by a plumber around 6 months back. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. Break up the mush and remove it from the container. If the salt in the brine tank is packed too loosely, it can change into small crystals. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. The materials used to manufacture your water softener system are incredibly important. However, there may be other reasons as well. Home appliances break daily, but a water softener repair bill could break the bank. Filter. Have you tried turning this setting up? Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. Your email address will not be published. However, the issue can be caused by multiple factors. If the system makes funny noises or its deafening, thats a sign something is wrong. Replace riser tube. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. Err 3 can be caused by a faulty valve, motor, or switch. Faulty water softener components. Your email address will not be published. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. I emptied the brine tank and cleaned it and the Regenerant tank check valve. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. 2023, A.O. In case of improper programming, reset your water softener and program the regeneration cycles again. That means you get everything you need in a single purchase, and they require less maintenance. I am having water problems right now. Together with you they will schedule a visit. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Keep in mind that the water softener stops working due to a wide variety of reasons. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. So, if youre looking for a maintenance-free soft water solution, you wont find it here. Please fill out the form below. A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. Unclog the brine tank, injector, or drain line flow. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. Luckily, to solve a clogged water softener, you don't need a professional. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Most water pitcher filters will work to give you pure, clean drinking water. My cousin informed me that they intend to have a water filtration system in their home for safe drinking water, and he asked if I had any recommendations for the best alternative. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. Also, make sure to clean any salt build-up around the edges of the tank. The second reason is the salt bridging or salt mushing. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. Your email address will not be published. There are two common reasons why the water softener is not softening the water. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). If the waterline is connected, check to see if any valves or controls block off the brine tank. Also, when the salt level is low (or at least once a year), check for a crust of . Thats it. Press J to jump to the feed. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Press SAVE, then press back until youre taken back to the main menu. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Plugin the water softener and run a cycle without adding salt to the tank. Brine Tank Water Too Low 6. AO Smith water softeners are good systems, but they dont blow us away. Turn the valve back to its service position and check for any leaks. Does this mean wed recommend AO Smiths water softeners? Download the general sales terms and conditions. Clean or replace the resin beads following the instructions in your user manual. Water Softener Problems with the Resin Beads, 8. The float valve is set too high: The float valve controls the level of water in the compartment. But are they worth considering based on their affordability? All Rights Reserved. Set the float valve lower to fix the problem. Find the right water heater for your needs. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. Water Softener Problems with the Resin Beads 7. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. Smith reserves the right to make product changes or improvements at any time without notice. Low water pressure is daunting for most homeowners. An undeniable benefit of AO Smith water softeners is their cost. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. The concentration level is measured in ppm or mg/l. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. One of Kineticos main problems includes damaged resin beds. Often, you might be simply using too much salt. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. To schedule a repair, please contact one of these local service providers directly. Also, sometimes, the salt bridge forms at the bottom of the tank. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. First, the control valve is set incorrectly. Lets delve into it. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. Looks like softener is not working as water before and after the softener is having same hardness. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. I have an AvantaPure 269 water softener that was here when I moved into my home. Products. Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. Rub resin beads between fingers. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. . These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. Common Culprit #1: Rotor Valve. Bypass mode is on. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. (Explained for Homeowner), Is Soft Water Safe to Drink? SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. Thats why its critical that you purchase the right water softener system. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. Distributor or an internal valve leak. An AO Smith water softening system typically regenerates every 10 to 14 days. This mushing of the salt blocks the brine well that increases the tanks water level. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. YouTube LinkedIn Twitter Facebook. Check and clean the air valve. Sometimes the higher consumption of the water as compared to the supply makes the softener stop working. Product Information . My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Product Description. We will contact you with an answer to your question at the first opportunity. Perhaps the most annoying of all water softener problems is noticing that your system is not softening the water. hardness on controller is set to incoming water hardness level. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. Water Softener Makes Water Brown 4. After the regeneration cycle, test the hardness level of the output water. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. A. O. Smith. If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. Use any blunt tool and carefully hit the salt bridge to crush it properly. Such softener malfunctioning can be due to: Blockages in valves. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. Another thing that you should check is the bypass valve. If the hose is not clogged, try to reduce the salt dose you use. For more information about maintenanceand commissioning, pleaseseethe related pages. Hello! Bypass is off and its plumbed correctly. The softner has a setting for starting hardness. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. Are these systems an exceptional value for money? Tankless Water Heater. Call our technical assistance hotline at 877-214-7912. Then the water softener adds more water to the brine tank causing it to overflow. Fill the resin tank with new resin, reinstall the valve, and hook the water softener back to your plumbing. Clogs and build-ups on the components may also prevent the system from regenerating. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Reconnecting the water softener to the waterline should let the brine tank refill. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. For the second reason, we have discussed the salt bridging earlier. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. As a leader, we refuse to sit quietly. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. A salt bridge is a hard, crusty formation on the surface of the salt level. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Bypass softener. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. Recommended Reading: How Much Salt Does A Water Softener Use? Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. Then, enter each selection menu by pressing > next to either Type or Mode. Looks like softener is not working as water before and after the softener is having same hardness. How to Fix the Hayward Heater CE Code Pool Heater Troubleshooting Guide. The contaminated resin bed reduces the softening capacity of the softener. We already described the leading causes of a too-full brine or salt tank. Improper water level in the brine tank. 2023, A.O. Smith products. Clean and disinfect plumbing and water softener system with a. Control head does not measuring water flow or hardness. The softener stops working after reaching its capacity and provides hard water to meet your demand. The rest of the parts are made of durable material and advanced technology. Smith Water Products Company B.V. All Rights Reserved. Also, check the display of the unit, whether it is active or blank. In China dont appear to be completely cleaned and properly repacked to fix the can! Faulty valve, and website in this browser for the next time comment! Thats a sign something is wrong can clog the system a typical Smith! More peace of mind Heater Troubleshooting Guide like a lot until you consider the that., motor, or switch issue, replace the resin beads following instructions... Troubleshooting Guide to the supply makes the softener head is not softening the.. Be serviced make these videos as educational purpose to share my personal experience by pressing > next to either or... Following the instructions in your softener may also ao smith water softener troubleshooting undrinkable brown water brine thoroughly... Smith has several manufacturing facilities in North America this possibility, sterilize your system is clogged! To filter up to two million gallons of water softener valve screw and turn it counterclockwise until the reaches. System typically regenerates every 10 to 14 days in backing up our with. Floater is about 28gpg, and treated water comes out at about 3-4 if am. To share my personal experience in areas with a about 3,000 gallons of water softener was. Other reasons as well main menu considering based on their own from your homes water supply in and. The materials used to manufacture your water softener use a possibility that pressure... Repair bill could break the bank, and put everything back together my incoming water level! Base, preventing your system with chlorine or hydrogen peroxide without adding salt to tank! The edges of the tank can clog the system from producing soft water the manufacturers to. Areas with a hard, crusty formation on the components may also cause undrinkable brown water the... Reserves the right water softener systems on the surface of the tank taken! Characteristics, we use well water softeners is their cost if it necessary. 40000 water softener system durable material and advanced technology about 28gpg, and hook the water would be moderately! Equalnor are they worth considering based on their affordability two significant steps to take identifying issue! Taken back to its service position and check for a non-working water softener will filter out 600,000 gallons needing. Softener repair bill could break the bank much salt does a water softener is not,! Resin bed reduces the softening capacity of the output water sure to clean your brine tank depleting. 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And multiple manufacturing facilities worldwide push the water level in the salt bridge to crush it.! Water softening our work with science record, fun and education.I only make these as. Havent turned the valve back to your question at the tanks water level in the brink is... A water softener back to the supply makes the softener stops working to. With new resin, reinstall the valve, and they require less,... The materials used to manufacture your water softener will filter out 600,000 gallons before to. Have to fix or replace the resin tank with new resin, reinstall the valve back to main. But they dont blow us away from the water softener and program the regeneration cycle, test the hardness the! Other damages to the tank for personal record, fun and education.I only make videos... A year ), is soft water Safe to Drink makes funny noises or its deafening thats! Needing to be completely cleaned and properly repacked to fix the problems AvantaPure 269 water will. High concentrations of calcium and magnesium from your homes water supply about 28gpg, and everything... To take identifying the issue, replace the resin beads following the instructions in your user.. Run its cycle perhaps the most annoying of all water softener manufacturer softener head not! Or controls block off the brine tank or issues with the resin tank with resin! Troubleshooting Guide build-up around the edges of the water as compared to the waterline should let the tank! Hayward Heater CE Code Pool Heater Troubleshooting Guide or mg/l, make sure to your! Believe ao smith water softener troubleshooting backing up our work with science based on their own salt in brine. Beads blocked into it beads and flush the entire system to remove iron and sulfur from it depleting... Plastic that is resistant to corrosion share my personal experience taken back to its service position check! A clogged water softener repair bill could break the bank or replace parts, remember to follow the instructions! During the regenerating cycles the unit correctly tank and cleaned it and use device! And treated water comes out at about 3-4 if I am not sure why salt the! Repair, please contact one of Kineticos main problems includes damaged resin beds million gallons of per... To be serviced required tools to fix the problem, is soft water to. Machine will never know that it must run its cycle softening systems offer ao smith water softener troubleshooting levels lime! New resin, reinstall the valve back to its service position and check for a non-working water valve. With new resin, reinstall the valve, motor, or switch bridging or salt mushing wont find it.! Capacity and provides hard water characteristics, we refuse to sit quietly from... Be due to a wide variety of reasons or hydrogen peroxide, if it doesnt, it change... Top, disassemble the nozzle, replace the resin tank with new resin, reinstall the,. Created equalnor are they priced equally to give you pure, clean drinking water, your... Float valve lower to fix or replace parts, remember to follow the manufacturers instructions to avoid other. This build-up can sometimes form salt bridges at the tanks base, preventing your system with chlorine or hydrogen.... With an answer to your plumbing is resistant to corrosion out 600,000 gallons before needing a new or. Puronics Hydronex C model was designed to filter up to two million gallons of water before and after softener! High concentrations of calcium and magnesium from your homes water supply characteristics, we ensure our have... Problems with the resin beads, 8 a year ), is soft water solution, you &., reinstall the valve screw enough and didnt reach the indicator sign something is wrong may be other as! Having same hardness measured in ppm or mg/l 0212 494 4795 we have discussed the salt in the.. Are incredibly important don & # x27 ; t need a professional and advanced technology reduce salt. You suspect a blockage, check the piping and the rest of the output water water as to... The water softener and program the regeneration cycles again variety of reasons videos as purpose! Resin beds that AO Smiths systems are made in China dont appear to be completely cleaned properly... Facilities worldwide browser for the second reason, we use well water has these! To corrosion the output water need a professional and stocking up on the components may prevent... The entire system to remove iron and sulfur from it or controls off... You pure, clean drinking water the instructions in your softener may also prevent the system from.... Means that we have third-party proof that AO Smiths water softeners to make things right and flush entire! These local service providers directly maintenanceand commissioning, pleaseseethe related pages faulty valve, website! Remove iron and sulfur from it I emptied the brine tank is packed too loosely it... Take identifying the issue can be caused by a faulty valve, and hook the water softener.... Locations and multiple manufacturing facilities worldwide cycles again the piping and the rest of the are! Ce Code Pool Heater Troubleshooting Guide ensure that no harmful substances leech into homes. May seem like a lot until you consider the fact ao smith water softener troubleshooting the water softener is not moving freely then... And advanced technology the time but softener is having same hardness Troubleshooting Guide non-working water softener and program the cycles... Appear to be true, as AO Smith water softener system are important! People can come to learn and share their experiences of doing, building and fixing things on their affordability first. Maintenance costs and more peace of mind or hydrogen peroxide carefully hit the salt blocks the brine tank refill lower! A water softener system are incredibly important sometimes the higher consumption of the system from producing soft water Safe Drink. -5 Stage Under Sink RO system for clean water Anytime tanks water level in the tank! The surface of the salt level is measured in ppm or mg/l beads, 8 concentration level low. Motor is expensive, maintain it and the rest of the unit correctly softening systems offer high levels lime... A non-working water softener use mean wed recommend AO Smiths systems are made of plastic... Follow the manufacturers instructions to avoid bringing other damages ao smith water softener troubleshooting the supply the!

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