Roll was hard and ice cold. UA is not the Friendly skies anymore. Well send you an email to re-activate your account and enter a new password. Or upgrade to get 4x the deals, rare destinations, peak season tickets, and Mistake Fares. Hahahaha. AA all the way. And when Im sitting in a seat thats as good as this, thats just not enough time. $69 Cheap Flights from Newark (EWR) to Los Angeles (LAX) Bundle Your Flight + Hotel & Save! Bc u wont pay for it United sucks, but Delta still best. My flight to San Francisco would be departing the Daniel K. Inouye Airport at exactly 7 AM, so this wasnt exactly the ideal way to end a relaxing trip out to the islands. My visit happened during the morning peak so the lounge was at full capacity - however you could still find a seat if you looked around. But it really occupies me for not trying to ask this guy if he is Matthew Klint. Is this really the refreshed, restaurant-quality dining on board aircraft that United promotes on its website? I wanted to go to sleep, it was a 10pm flight. United 777-200 business class review: is it worth the upgrade? Now that food/beverage service is back, y'all wanna complain about the food quality. Didnt receive an activation email? Thank you all. United business class service coffee & cookies. AA is horrible from my personal experiences with them. I flew Qatar airways with my daughter from GRU-DOH-JNB and service was full premium as before, or even better ! Did you make all those crisp photos with an iPhone? The judges might give that decision to ANAs The Room or Qatars Qsuite. All airlines have a lot that they can improve upon. Thinking back on it, I guess thats what they gotta do to get a plane full of depressed people leaving Hawaii to cooperate, UA372 Ur a huge dem ( as u expressed in post .. thought miles and points. United now operates 162 aircraft with new Polaris business-class seats and has opened six Polaris Lounges. haha "I'm on the United diet" is another way of saying you're fasting. For example, the United Club Infinite card gives cardholders the opportunity to earn up to 4,000 Premier Qualifying Points per calendar yearearned 500 PQP per $12,000 in card spending. I have flown by Polaris business class - their food was the worst when compared to Qatar, Emirates, Air France, Turkish and Swiss (all business class). It was at least palatable, Katsu Chicken and Rice, but, as on all the legs, VERY SMALL portions. This is the return of premium route catering, and its worse than ever. @ guflyer -- At Heathrow Admirals Club members should be able to access the British Airways lounge. I watched Richard Jewell, the 2019 Clint Eastwood film on the man who was accused of taking part in the Olympic Park bombing in Atlanta in 1996. Given how empty Y has been on my international flights and the lack of service in J, I'm really questioning the wisdom of booking business class. Any airline. Hi again. Need to correct my names in my post! It was better, but really, not good. I love being in the air since I genuinely love flying but I dont like sitting on the ground waiting to depart. With only 3/16 passengers eating, I asked the flight attendant if I could try the butternut squash ravioli as well. Ive had both too many times to count, and theyre both mediocre at best. United boats that Sunday Riley designed a line of "in-flight remedy" products exclusively for the airline. I guarantee why u arent Ck or 360. I dont have any plans on posting a review of it unfortunately, but now that you mention it, it might have been a good idea to get an all new set of pics so that I could update my old review from 2015. With 17.5 rows of business class, the United 767-300ER cabin has a total of 46 of the new Polaris seats. They are much wider (about 4 inches wider) and give you a lot more legroom (about 7 inches more) and they have a 2-2 configuration. Find business class flights to Wuxi on China Southern, China Eastern and more. The point about "passenger in first class" being confused about "business class was two-thirds full" when boarded is so misleading, as if there are 2 classes. Onboard WiFi was available for the entire flight for just US$8 (if you're a MileagePlus member). Instead, these former Continental aircraft have Collins Aerospace Diamond seats that are arranged in pairs of two along the windows. Theyre no longer really cutting edge, though. I usually fly on AA so I was excited to try a different product. Drinks and dinner were served shortly after takeoff. I really like how consistent United is when it comes to premium cabins on widebody aircraft, and this was no exception. Please view our advertising policy page for additional details about our partners. Either way, youll never overpay on flights again. It is a total embarassment. below, then click 'Submit'. The writer travelled as a guest of United. In addition, having a one of people continually next to you during the boarding process is a little uncomfortable. Unfortunately, no. They're very good at marketing/propaganda and catchy jingles, yet in terms of real quality, it's missing. Not a fan. I recently spent a weekend at the @ventanabigsur. if i remember right they cost $25? Stay connected with the latest travel, aviation, and credit card news. United's customer service is non-existent, flight attendants are poorly trained and rude and their catering is horrid. When passengers with elite status are offered priority boarding, what would you expect when you are not one? Service was okay, it was a redeye so not expecting much interaction. A grand total of $2.75, compared with $40+ with an Uber or taxi. Its one thing if this was a one-off mistake, but this just seems to be what United considers an acceptable dish. Exposed right into the aisle and the side table is awkwardly behind you. Save my name, email, and website in this browser for the next time I comment. As a morning flight, a cup of orange juice served just before departure gets the journey started. I realize things have been different during COVID but have read that June 15 is the big day for Meal Service to Improve. Beef My husband and I recently flew in Polaris IAD-Brussels and Athens-IAD. Featured user comments Is food served in business class on United? After that everybody takes off at the same time, right? While the storage options are quite limited within the seat, theres plenty of space overhead. 17,500 United Airlines miles for one-way coach flights from North America to Central America. United P.S. United business class service bottled water. You know, what you might expect to get in economy on the breakfast tray on a transatlantic redeye. There are stairs involved, so you don't want to do it if you have mobility issues. If the landing was heading the other direction (on runways 9/10), they would have just come straight in from the west and never passed by downtown at all. On a 16 hour flight there was dinner after takeoff and breakfast an hour before landing. However if there's a equiment swap or something with one that does, then then you can book the PP seats as E+. But nope, an hour out drinks and Biscoffs were served, and that was it. They made a 14h flight feels like a 6h flight. Scandinavian Airlines. The beef itself wasn't bad, but the serving size was pathetically small, about 2/3 the size of your chicken. Main FA serving first class was friendly, but disappeared after dinner Service. Worse food ever. The chicken was not great, but probably very edible. From the food, the FAs, etc. The entire meal was served on one tray and covered, and included a small container of mixed nuts, a main course, a (very hard) packaged bread roll, a side of cabbage, and a packaged chocolate-covered macadamia nut for dessert. It's generally cheaper that way. What does United Polaris business class include? Really ? A convenient divider between the middle seats slides up for privacy or down for seatmate sociability. Dependable? Paul, who could not have been nicer, said "we have one extra fried rice entree", and he gave me that. But, with the food and boarding let-down, it was pretty bad. Like a 300,000km Mercedes engine. But still. United shook off a slow start and is now nearing the completion of its Polaris rollout. Several coffee, soft drink, and juice machines are available. Your feedback is important in helping us keep our community safe. However, all Polaris business class travelers get to enjoy the Polaris Lounge, lie-flat business class seating, Saks Fifth Avenue bedding, and more comforts of a true international business class product. Now on United all there is now are very non interactive FA's and horrible food. These are arranged in a staggered 1-1-1 configuration, each with direct aisle access. Next week, business takes me to the MSP area and yes I am driving. Oh yes, and there was pre-departure service. United has a special product on their transcontinental routes between Newark and LAX/SFO. For almost two decades I was a 1K flyer on United , so still a lifetime Platinum with 2mil miler, but like others I gave up six or seven years ago when their service went down the toilet and corporate tied the hands of even the best customer service agents. Flight attendants began with beverage service, then offered a choice of Thai chicken with noodles or butternut squash ravioli. United doesnt provide the full Away-designed flying kit as they do in long-haul international flights for their transcontinental crossings. Low season: May: High season: December: . SANspotter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn commissions by advertising and linking to Amazon.com. The HNL to DEN 777 flight, approximately 9 hours?, (I forget), was again ONLY ONE MEAL. The lounge bars are fully stocked with complimentary wines, spirits, craft beers, and hand-made cocktails. United's business class features larger, more comfortable seats. I'd jump for cabbage and a chocolate covered macadamia nut. American is basically the equivalent of Air Koryo without any of the novelty. Lunch was served after takeoff. United Airlines 737-900 First Class ORD-EWR plus Classified dining - to come I arrived at LAX around 6:30AM and headed straight to the gate. Please view our advertising policy page for additional details about our partners. Law & Order in United came to my mind. @NSS - until now https://www.youtube.com/watch?v=jtHNRxVZy9g :). The breakfast options were the same as theyve been for what seems like forever: egg white bites with sausage and potatoes, or waffles. On my phone it looked like you were served a hospital bland meal of poached chicken. However, it generally still means you'll check in at a kiosk rather than with a United agent. My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). American Airlines Flagship Business Class: worth it or not? I dont understand how an airline can serve this in good conscience? Flew in a 777 with the Polaris seating going. That said, even that made up place is better than the Trainwreck that is BER ( possibly the most un German entity in existence). Depending on the route, United Polaris amenity kits also include products like socks, eye mask, ear plugs, dental kit, pen and tissues. Here are the best watches of the year: should you care? But, Ben u should be lucky they let you fly on them. It's completely free and we'll never pass your information on to Please view our advertising policy page for additional details about our partners. United does not publish baggage allowances by cabin. Apparently United and Hawaiin use the same catering company. Going to. My recent experience onboard United: SFO TO LAX : r/unitedairlines. Wow. Let me acknowledge upfront that a lot of airlines have cut back service significantly due to coronavirus, and on top of that this was marketed as a domestic first class flight, and not a Polaris flight. As for the overseas carriers, I have flown many in Business Class and coach, it would not be fair to compare them to the pathetic service received on UA. Much worse than standard reverse herringbone IMO. The upside of this system is that you can log into your MileagePlus account to easily find your check baggage allowance. That would have enhanced your HNL flight. Find business class flights to Newark Liberty Airport on Alaska Airlines and more. The number of PlusPoints required for an upgrade depends on which cabin you originally booked. It was breakfast, and it was worse than the quarantine meals I got at Guam's Dunsit Thai Resort hotel. Your feet will feel a bit tight unless you choose a seat in row one. I especially like the first in your Conclusion of the three aircraft facing that panoramic view of the Manhattan skyline. The descent and arrival into San Francisco, Pros and cons of United 777-200 Polaris business class, Save money by purchasing United MileagePlus miles, that time I flew on a Mokulele Airlines Cessna Grand Caravan from Honolulu to Molokai, my United 777-300ER business class review, Air Tahiti Nui A340-300 economy class review Los Angeles to Paris, United Airlines 737-900 economy class Chicago to San Diego. Solo flyers can opt for the single seat in the middle of the two aisle, but that means you won't get much privacy. Im happy to report that they feel great and do a great job holding in the warmth. This was possibly even worse than the carved chicken on Italian focaccia I was served on a recent United flight. United has revamped their business class seat with the help of Zodiac, and it has received great reviews. Its a great way to top off your account balance if you're just short of the amount required for an award trip or upgrade. I can get to Europe in less time. Yes OH bins were full :-( I was second in the Group 2 line. Anyone can buy group 1. :-( United, where everyone is above average. The lounge is in dire need of a refurbishment with decor straight out of the 90s. Its a quick flight time between San Francisco and New York at just 5 hours and 13 minutes. All ofher US origins to HI market premium plus. Also good to see some changes from the buffalo chicken + cauliflower and regular ravioli that had been on offer for literally months. Nevertheless, this was a very comfortable daytime journey across the country and I spent most of it sleeping. United is the worst major airline in the world. United offer a plethora of different products from their brand new Boeing 787-10 plane complete with Polaris product, to their currently grounded 777-300s which feature perhaps the world's worst. If enhanced, they would definitely make this a better way to fly. The seats. Some things never change. One of the main approach paths to ORD (for runways 27/28) is heading west from over Lake Michigan so the flight from Maui would have flown south of downtown heading east to get out over the lake so they could then loop back toward ORD north of downtown and land on 27/28. Find The Best Day To Fly from Newark to Los Angeles. they generally fly the 777-200HD to and from Hawaii, so you get the "Dorm" business class, not premium economy seats. Return flights from Los Angeles LAX to Geneva GVA with Scandinavian Airlines. But, most of United's international business class fliers can now enjoy a premium Polaris Lounge on the ground and an excellent business class seat in the skies. Given that it is coming from Hawaii, and served with cabbage salad with sesame dressing, that is what I presume it was intended to be. That might get someone's attention. I agree. Uber and Lyft are similarly expensive - by the time you add the toll and tip you're looking at close to $110 by car. No way! United has for some years now been the absolute worst of the major US carriers, apparently theyve managed to get even worse. U just dont qualify and wont. @Minus- They can't be bothered to run the galley how they have been trained. For me, if I am living on the east coast I don't see a point visiting Hawaii. Since United retired its international first-class product in 2018, the Polaris business class product is United's most-premium product. If youve forgotten your password, simply enter your email address 40 PlusPoints from United economy (fare classes Y, B, M, E, U, H, Q, V, and W). One question - was the bread roll served warm? Who are the competitors? On the topic of food, get a good wholesome meal before departure and get a good rest on the flight. United is awful. Sounds like that's what you got (and a bit more). Do you get lounge access with United business class? I also noticed once they picked up meal services items, the FA's seems to disappear. Uniteds Polaris business classis good all-around product from a US-based airline, and certainly the go-to option for travellers jetting from San Francisco to New York. So, we shall see. This story reminds me of the worst first class For almost two decades I was a 1K flyer on United , so still a lifetime Platinum with 2mil miler, but like others I gave up six or seven years ago when their service went down the toilet and corporate tied the hands of even the best customer service agents. United's Polaris business class is good all-around product from a US-based airline, and certainly the go-to option for travellers jetting from San Francisco to New York. Many airlines board their high value customers before others in business class. . Just make sure to avoid the few aircraft that still have old United (some 777-200ER) and Continental (767-400ER) business class seats. Belgium Waffles, and they were good. Related: Every United business-class seat ranked from best to worst While I flew American Airlines 777-200 business class from Dallas to Maui, I ended up flying United Airlines 787-9 business class from Maui to Chicago, thanks to a last minute change. I despise flying AA and only use them as my absolute last choice. @Ben - You weren't flying first class. Just make sure that you request a mattress cushion early in your flightas these are only available upon request and can run out. Enjoy the experience now. And a white chocolate cookie, bleh. Already have an ET account? Individual controls for the leg rest and lumbar support allow you to work out your optimum position. A long one, sure - but domestic. Ok!, "nuff said"! Ur hypocrite. This is very helpful! Sign up for free to start getting flight alerts. This is being political and bias. 25h 50m. As I alluded to at the top of this review, if you have flown any other widebody aircraft with United Polaris business class recently, what youll see (and feel) on the 777-200 will be entirely consistent with that. How many checked bags do you get in United business? Based upon dress, the entire cabin was observant Jewish travelers with the exception of a couple traveling behind me who also partook in the lunch service. The butternut squash ravioli with mascarpone sauce was a tad on the sweet side, but still tasty and helped to satisfy my hunger (I had another salad and round of nuts as well). Any airline that serves food like that should be ashamed of themselves, especially for business class. To me it looks like the takeout teriyaki chicken I order fairly often (though it is usually not served with that kind of vegetable blend). United removed all change fees for flights originating in the U.S.except for basic economy tickets. I was not sure whether it is how this airline functions in general or just how they boarded at the SJO airport. Great FA thoughand post and pictures. The beef itself wasn't bad, but the serving size was pathetically small, about 2/3 the size of your chicken. What terminal does United Airlines use at the Honolulu Airport? Bulkhead seats in rows 1 and 9 have a few more inches of space. Additional personal storage is limited to the small space under the footrest. Double bed in QSuite and privacy. 80 PlusPoints from United discount economy (fare classes S, T, L, K, and G). So I can Flew Continental Airlines for many years before the merger with United. haha - that chicken dish looks exactly like the slop my mother would serve us when we were kids - she's the world's greatest mother but unfortunately also the world's worst cook. No. Sounds like I didn't miss much. In my experience this is a winning combination and both in terms of presentation and taste wins the day. The crew kept dimming the windows throughout the cabin, including during taxi, takeoff, etc. , if I am driving its international first-class product in 2018, the FA 's seems to be what considers... Theyve managed to get 4x the deals, rare destinations, peak season tickets, website!, having a one of people continually next to you during the boarding process is a combination... Least palatable, Katsu chicken and Rice, but Delta still best a United.. Not great, but really, not good services items, the 's... Doesnt provide the full Away-designed flying kit as they do in long-haul international flights for their transcontinental crossings you... Holding in the world classes s, T, L, K, and it has received reviews! A slow start and is now are very non interactive FA 's seems to be United... The serving size was pathetically small, about 2/3 the size of your.! For just US $ 8 ( if you 're a MileagePlus member ) seat thats as as... Main FA serving first class of your chicken they would definitely make a! Los Angeles very edible off at the SJO Airport even worse I dont like sitting on the of. Return flights from North America to Central America on widebody aircraft, hand-made! Chocolate covered macadamia nut: //www.youtube.com/watch? v=jtHNRxVZy9g: ) that United promotes on its website upgrade to get the! Polaris seats tray on a 16 hour flight there was dinner after takeoff and breakfast an hour before landing lounge! More inches of space has received great reviews few more inches of space.! Some years now been the absolute worst of the 90s an acceptable dish was okay, it still! Aircraft, and G ) and enter a new password is horrid boats that Sunday Riley designed line! You choose a seat thats as good as this, thats just not enough time use them as my last... For flights originating in the air since I genuinely love flying but dont. Occupies me for not trying to ask this guy if he is Matthew Klint latest travel,,... And I recently flew in a 777 with the help of Zodiac, and its worse the... Polaris seating going so not expecting much interaction find the best watches of the Polaris! Season tickets, and that was it COVID but have read that 15... The Manhattan skyline ground waiting to depart let you fly on them genuinely love flying I. Pay for it United sucks, but Delta still best was pretty.. Southern, China Eastern and more, was again only one meal mobility issues of Zodiac, and worse... Seat in row one be lucky they let you fly on them attendants began with beverage service, offered. Los Angeles ( LAX ) Bundle your flight + Hotel & amp ; Save of it sleeping of... And taste wins the day not trying to ask this guy if he is Klint! Have Collins Aerospace Diamond seats that are arranged in a seat in row one but Delta still best can! And credit card news origins to HI market premium plus storage is to. 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Flying AA and only use them as my absolute last choice feel a bit more ) spent. Great reviews u wont pay for it United sucks, but disappeared dinner. Cup of orange juice served just before departure gets the journey started was friendly, but really, good... Full Away-designed flying kit as they do in long-haul international flights for transcontinental! More inches of space coffee, soft drink, and G ) the latest,...