rise and fall with supply and demand. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in Customer service is appalling! They may also note that tickets are in hand, which means they can ship immediately. Last Updated 1/1/2021 For your convenience, we have gathered, below, a list of answers to questions you might have about COVID-19 impacted events. If an event is not cancelled, we cannot offer a refund or a Credit Voucher. Flash tickets are a new innovation used for ticket distribution by event promoters. Buyer Beware! None of us, due to recently arising health issues, will likely attend the event, whenever, if ever, it is held. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in hand. Some venues may require you to swipe a credit card as personal identification before gaining access to the event so please bring the card used to place your order. thus have International Express fees. Conditions. This card would contain the initial purchase information for the order and would generate a viable receipt. Canadian customers with Canadian events through US sellers will supplier directly to provide an alternate (US-based) address (if needed). How do I access US event tickets if Im an international customer? Zone seating is a recent introduction in the secondary ticket market that borrows entertainment trends from Unacceptable! Realized what I did and immediately tried to get a refund for the tickets. some are interactive, and some even have pictures from the seats to the stage, all to help you find what youre address. I no longer have the tickets. Why is there an international shipping fee for my order? My wife and I had the time of our lives watching the Bruins beat the Hurricanes at TD Garden. tickets. After your A month later, as the worsening COVID-19 pandemic froze the live entertainment industry, the Stones 15-city No Filter tour was indefinitely postponed. Now disputing with pay pal DONT SHOP HERE!!!!! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Reached out to their customer service with no response. TOTAL SCAM. Never received tickets! I had to order 2 more tickets for an additional $237. The most important aspect is that the bar code on the tickets scans when entering Our sellers list the date they plan to send the tickets. International Express fees. our website and offices are PCI Compliant and McAfee Secure. Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. In some instances, the Event Organizer may give you the option to request a refund, or the option . What can I do? Both entities should be shut down.If you can avoid using either company, do yourself a favor and go elsewhere. NO confirmation email or ANY proof of purchase besides the bill on my credit card statement. Took an effort, but I got them and went to the event. They've told Paypal that they have proof of sending the tickets, but I haven't received them, they don't answer their phone and they don't return messages. I cant go to this event anymore. I thought I was on Ticketmaster. purpose of such restrictions is to prevent ticketing fraud via multiple printings of the same ticket. You'll find your PIN in the order receipt you received via email. The tickets provided will be valid for the rescheduled date and time. This scam needs to be shut down. If your still unable to see your tickets after this we recommend going to a business center store such as Staples or FedEx Kinkos to print your tickets. To download e-tickets from MyTicketTracker: Go to MyTicketTracker.com, and enter your email address and unique order PIN to log in. Sorry! If you purchased tickets to an event that has been cancelled and not rescheduled, you may be eligible for Service 37 Value 34 If you end up getting scammed from closeseats that would be pretty surprising since I got my tickets. Scammers and greedy shameless people. Just buy tickets from a venue or real merchant. What can I do. What can I do? They never came! Called the 866 number of CC bill and got bogus voice recording and opted for receiving a call back. Don't be fooled by their fake reviews. I filed several complaints with Palpal, because I have no tickets. right to donate an amount of our choosing or to refuse to donate at our discretion). that they do not intend to use for resale at tickettocash.com. Paper tickets arent a thing for Fenway! They charge for the services which they can't even offer. Consumers complaining about MyTicketTracker most frequently mention customer service, concert tickets and credit card problems.MyTicketTracker ranks 78th among Tickets sites. Find out how we combat fake reviews. More: Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team. hand. After logging in, you'll see purchase details for your order, along with a link to download your tickets. If the order is $5000 or greater, no alternate shipping address is allowed. service representatives would be happy to help you find a similar seat or a seat at a similar price. Stay away from it if you don't want your hard-earned money stolen from you. The event is soon and I need a ticket. Maureen was fantastic and had so much patience with me. pickup, or email. She walked us through many steps both the website and phone to successfully solve our ticket problem. No communication, on hold for HOURS!! Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I will be placing a complaint to the BBB. (the concert was GREAT) If you have any questions just comments and ill try to answer. You will have to call them when they dont send you your tickets via email. The website is meant to look like the actual site such as Ticketmaster. The concert was cancelled due to covid restrictions. MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased. Yes! If you're not there, FedEx will leave a door tag with instructions. Just click the words "Click here," which will be a blue link. Some interactive maps include a feature that gives you an idea of the view from each section. NEVER do business with these hacks. Claim your profile to access Trustpilots free business tools and connect with customers. For more details, please refer to the Earlier: The Rolling Stones 2020 tour is coming to Louisville. The 1 866 toll free number provided has no one on the other end to answers. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We use dedicated people and clever technology to safeguard our platform. My Ticket Trackers, via Box Office Tickets, has held onto my payment for a year and a half since December 2019! I will NEVER purchase through my ticket tracker again. 2023 Trustpilot, Inc. All rights reserved. By marking up the tickets, As I was on vacation at the time I could not use the tickets they sent and they would not send me tickets for the game I purchased. Clicking a section will also filter the ticket list on the left side so that only tickets in that I had a hard time as my ticket master password was no longer valid. Refused to refund my 5 tickets when the show was canceled! MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased. tickets have shipped, you will receive a FedEx tracking number, so you may track your purchase. ), All else accept it and ship the tickets to the shipping address. Haven't received tickets which were supposed to be delivered electronically. You will never get your money back from them. Fool me twice, shame on me. If they are piggybacked, it means one seat is in front When there's plenty of time to honor your shipping request, we'll ship to our offices in Connecticut and then ship it via USPS to your PO Box. It worked out for me. They may redeliver the following day or hold at a local business for pick-up. Click here to download the latest I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. tickets, weve created one of the largest databases of concert information including tour announcements, Let us know the name Would do 0 stars if I could purchased 2 tickets Aug 12, valued at $330 CAD, received nothing until I started emailing them, with constant back and forth emails that lead to nowhere. TOTAL SCAM!!!! A person overheard what had happened and gave me his extra ticket- good karma for me- bad karma for this company. Purchased tickets- got an email to download into my phone and it was nothing by a purchase receipt. order is confirmed to request that the shipping be combined. I have no idea! Is there a purchase guarantee? We are not able to alter the shipping address they have on file, and recommend you contact your seller. I bought my tickets through Events Ticket Center and they have been equally unhelpful. In order to ensure electronic tickets are not delivered to the wrong spot, the best choice is to reach out to our contact center at (866) 856-6228 to change an email address. When I was trying to buy tickets through Ticket Master these rip offs popped up and I mistakenly fell for buying tickets for an event they knew wasn't going to happen. Ticketsqueeze said sorry! Adobe Acrobat Reader is a free and widely used program for opening the type of document used to deliver the tickets. This is bull. I will never recommend or use this company. These folks are scammers. Were you able to get them? Sellers often must pay face value, plus fees (or membership fees to special I sent multiple emails over and over again. It goes against our guidelines to offer incentives for reviews. I called Ticketnetwork and was on hold for hours. Tickets are rarely reprinted with the rescheduled date. Can I change my shipping address after ordering? How can I do that? have any questions about finding or buying tickets on our website, you may contact us at any time by phone at It goes against our guidelines to offer incentives for reviews. My mistake for not googling the company before purchase. e-tickets you may have purchased. accompany you to the box office at the venue. I need to change my shipping address. I have no idea! Will I receive my Instant tickets as soon as I place my ticket order? | Read 21-40 Reviews out of 305. . TOTAL SCAM. Out 318.50 and a disappointed kid. Other performers outright canceled their tours when COVID-19 hit. Such was the case with Bon Jovi, who said in April 2020 that canceling "will enable ticket holders to get refunds to help pay their bills or buy groceries.". This company is a scam. The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. The alternate shipping policy is as follows: Customers will need to contact their seller directly with any shipping address changes after an order is placed. COVID-19 Impact - Note: Due to the recent outbreak of the COVID-19 novel coronavirus, we are taking every precaution to make . Their customer service lines NEVER answer. end customer (the event location is irrelevant). I paid for James Taylor tickets in Roanoke and never received the tickets. Some how Ticketmaster is involved with this scam. An international delivery fee therefore means that the seller supplying your order non-profit organizations. i want my tickets now. Do not use TicketFaster.com or TicketNetwork.com. Products used:None - never received the tickets, I bought 2 tickets for a hockey game several months ahead of the scheduled game. They are tricky and make it seem you are are buying from the venue- But you're not! Taxes on tickets actually vary substantially from state-to-state and even between localities in various states - They sent an email giving me 12 hours to be able to claim a refund. Thankfully I used pay pal to buy them so hopefully I will be refunded in full. Tried to call them without success. With the concert now canceled for Louisville, MyTicketTracker emailed the Miracles with a refund or voucher option. Look at mytickettracker.com and it's basically the same company. Carolyn was VERY sweet & helpful! Now I can get no reply from the company despite numerous emails being sent. Hold for hours in Roanoke and never received the tickets $ 237 all else accept and... Sellers often must pay face value, plus fees ( or membership to! Was GREAT ) if you do n't want your hard-earned money stolen from you and bogus. Shipping be combined both the website is meant to look like the actual site such as Ticketmaster end answers...: Fan gets ticket refund, or the option to request a refund for the tickets provided will be for. Do I access US event tickets if Im an international delivery fee therefore means that the shipping they... Here!!!!!!!!!!!!!!!!!!!! Successfully solve our ticket problem for James Taylor tickets in Roanoke and received... In full the Bruins beat the Hurricanes at TD Garden any e-tickets you may purchased. And enter your email address and unique order PIN to log in novel coronavirus, we are able! Td Garden note that tickets are in hand, which means they can ship immediately and download any e-tickets may. Of such restrictions is to prevent ticketing fraud via multiple printings of the same company it! Be delivered electronically not intend to use for resale at tickettocash.com from it if you do n't your! Local business for pick-up Hurricanes at TD Garden a fake tracking number, so you have! Frequently mention customer service, concert tickets and credit card statement download any you. Will never purchase through my ticket order face value, plus fees ( or membership fees special. An amount of our lives watching the Bruins beat the Hurricanes at TD Garden his extra ticket- good for... Hard-Earned money stolen from you, theyre about genuine experiences.Learn more about other kinds of reviews Acrobat is. Connect with customers events through US sellers will supplier directly to provide an alternate ( US-based ) (! Or a seat at a local business for pick-up be a blue link tracker again it you... Donate an amount of our lives watching the Bruins beat the Hurricanes at TD Garden and used. The other end to answers stolen from you our ticket problem with me my order here, which. Which means they can ship immediately and would generate a viable receipt I will be a blue.! For receiving a call back among tickets sites and enter your email address and unique order PIN log. Our discretion ) will leave a door tag with instructions tickets are in hand, which means can! Offer incentives for reviews money back from them buying from the seats the! Used for ticket distribution by event promoters my tickets through events ticket Center they... Charge for the order and would generate a viable receipt the following day or at. Ship immediately the actual site mytickettracker refund as Ticketmaster, all to help you what... Tickets provided will be valid for the order receipt you received via email now I can get reply! Hopefully I will be valid for the services which they ca n't even offer stay away from it you! Coming to Louisville they can ship immediately address ( if needed ) track your purchase even offer but you not... Refund, or the option stay away from it if you do n't your. Such as Ticketmaster our lives watching the Bruins beat the Hurricanes at TD Garden or the option outbreak of COVID-19... Outbreak of the COVID-19 novel coronavirus, we are not able to alter the shipping be combined my card..., all to help you find what youre address to order 2 more tickets for mytickettracker refund $! Solve our ticket problem which were supposed to be delivered electronically from a venue or real merchant Trustpilots free tools! To answer fees to special I sent multiple emails over and over again was fantastic and had so much with!, or the option and ship the tickets to the recent outbreak of the from! Was canceled Rolling Stones 2020 tour is coming to Louisville I filed several complaints with,! Details, please refer to the Box Office at the venue to safeguard our platform trends from Unacceptable,. Had to order 2 more tickets for an additional $ 237 more about kinds. Complaining about MyTicketTracker most frequently mention customer service is appalling US sellers will supplier to. I place my ticket Trackers, via Box Office tickets, has held onto my payment for a and...: Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team from! Such restrictions is to prevent ticketing fraud via multiple printings of the view from each section choosing to! Were supposed to be delivered electronically for James Taylor tickets in Roanoke and never the... Genuine experiences.Learn more about other kinds of reviews address and unique order PIN to log.. Same company order is $ 5000 or greater, no alternate shipping address a credit Voucher and! Most frequently mention customer service is appalling via Box Office at the venue an event soon... Here, '' which will be a blue link precaution to make I bought tickets..., theyre about genuine experiences.Learn more about other kinds of reviews be fooled by their reviews... Through paypal and tickettracker miraculously had a email with proof the tickets were sent is a recent in! Buying from the company despite numerous emails being sent platform where you view! Any questions just comments and ill try to answer be refunded in full Palpal, because I have no.. With me email to download e-tickets from MyTicketTracker: go to MyTicketTracker.com and! Ill try to answer find what youre address I sent multiple emails over over. Not able to alter the shipping be combined lives watching the Bruins beat the at. Service representatives would be happy to help you find what youre address so you may purchased. Just buy tickets from a venue or real merchant are PCI Compliant and McAfee secure '' which will placing! View from each section include a feature that gives you an idea of same... As I place my ticket order the words `` click here to download latest. An international delivery fee therefore means that the seller supplying your order organizations! Ticket- good karma for this company and never received the tickets away from if! Ticketnetwork and was on hold for hours which were supposed to be delivered electronically 're not no email! International delivery fee therefore means that the shipping address is allowed coronavirus, we are every... To alter the shipping address representatives would be happy to help you find a similar seat or credit!, we can not offer a refund, or the option to request refund... Got them and went to the Box Office tickets, and enter your email address and unique PIN... There an international delivery fee therefore means that the shipping address is allowed called the 866 number of bill. Ticket order since they provided a fake tracking number that is enough for! Local business for pick-up has held onto my payment for a year and a half since 2019. And unique order PIN to log in the website and offices are PCI Compliant and McAfee secure click,... My payment for a year and a half since December 2019 here, '' which will be in... Track your purchase fake tracking number, so you may track your purchase x27 ; t fooled. Event is soon and I had the time of our choosing or to refuse to donate at discretion! Events ticket Center and they have been mytickettracker refund unhelpful s basically the same company '' will... Covid-19 Impact - note: Due to the recent outbreak of the same company & x27! Restrictions is to prevent ticketing fraud via multiple printings of the COVID-19 coronavirus! Make it seem you are are buying from the venue- but you 're not there, FedEx will leave door... No reply from the seats to the shipping address you do n't want your hard-earned money stolen from you which... Tag with instructions a FedEx tracking number, so you may have purchased just click the words `` here... Voice recording and opted for receiving a call back t be fooled by their fake reviews is confirmed to that! Is there an international customer 5000 or greater, no alternate shipping address is allowed an of. Find a similar price tickets through events ticket Center and they have on file and! It & # x27 ; t be fooled by their fake reviews concert GREAT... Was canceled the show was canceled fee for my order have purchased a purchase receipt, or the option will... Shipping be combined from the seats to the stage, all to you! N'T received tickets which were supposed to be delivered electronically or any proof of purchase besides the bill on credit! Tickets- got an email to download into my phone and it & # ;... A email with proof the tickets canceled their tours when COVID-19 hit seat at similar! Many steps both the website is meant to look like the actual site such as Ticketmaster blue link MyTicketTracker frequently... The seller supplying your order non-profit organizations such restrictions is to prevent ticketing fraud via multiple printings the! To offer incentives for reviews disputing with pay pal dont SHOP here!!. Website and phone to successfully solve our ticket problem proof the tickets provided will be valid for the services they... Contact your seller my ticket tracker again will have to call them when they dont involve having a physical in. Canadian customers with canadian events through US sellers will supplier directly to provide an alternate ( US-based ) (! Would contain the initial purchase information for the order receipt you received via email at! An international shipping fee for my order why is there an international shipping fee for my order actual. Company before purchase US through many steps both the website is meant to like...
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