Governance Wycliffe House, London Telephone: 0303 123 1113 or 01625 . People were cared for by staff who mostly felt well supported, although monitoring the health and morale of staff affected by the trust's Transforming Patient Experience programme needs improvement. Sent: 16 January 2018 17:53 Your donations keep this site and others like it running. The inspection was undertaken by two compliance inspectors commencing on 29th May 2012. Staff were positive about how their local and senior managers engaged with them. Comments included I like coming here, everyones been very pleasant, and Its perfect. People told us that there was good communication, between health professionals. We also spoke with an additional six allied professionals who we encountered during our visits, and looked at eighteen patients records. 7 July 2011, In In some cases, patient appointments were cancelled on the day. Edmund Meyrick (16361713), from a branch of Meyricks established at Gwyddelwern, was a benefactor and Welsh cleric. [4]www.ico.org.uk 1. http://www.whittington.nhs.uk/default.as Suspended ratings are being reviewed by us and will be published soon. Information about patient outcomes was not routinely collected and monitored by the department. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. We advise you to consult the following website where you will find the Patients were largely treated in timely manner with the trust meeting national access targets and performing higher than the England average, with the exception of the cancer two week wait standard, although it was noted that improvements were being made against that standard. The rating of safe, responsive and well-led had improved since our last inspection. If we are able to respond to Comments included 'the doctor spoke to us very nicely,' 'people were very polite and professional,' and 'I like the staff ' they are approachable, interactive and understanding.' . IN D.C.'S WARD 8 RACE, BITTER ECHOES OF AN UNEASY PAST. [2][Whittington Health NHS Trust request email], If you are dissatisfied with this response, Whittington Health operates a 2. mailto:[FOI #457829 email] If you have a query or would like to make a suggestion, or wish to contact us for any other reason, please write to: Whittington Health People using the services provided very positive feedback about staff support at new birth visits, breast feeding support, local clinics, and during district nurse visits. Your information helps us decide when, where and what to inspect. requests to Whittington Health NHS Trust? They provided emotional support to patients, families and carers to minimise their distress. The trust had an incident reporting process and staff were reporting incidents and receiving feedback. Patients had their nutritional needs met and received support with eating and drinking. I can confirm that your request is being dealt with under the terms of the This was the first inspection of Whittington Hospital under the new methodology. Staff demonstrated compassion and kindness as they put patients and their relatives at ease. We conducted observations on the wards, spoke to approximately 70 patients or relatives, 45 staff members and and looked at approximately 20 patient records. Freedom of Information Office. People said that they were told what to expect, and were listened to during appointments and given enough time. Antenatal care was great as was the care I received both in the birthing centre and on the labour ward (transferred cos REALLY needed epidural). 020 7288 5255 Most service leaders ran services well using reliable information systems and supported staff to develop their skills. People indicated that they felt comfortable at the unit, although they only stayed there for short stays. Dear WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST), Can you tell me the service is performing well and meeting our expectations. The Trusts management were aware of the areas requiring attention, and had put action plans in place to address long waiting times, including recruitment of additional staff. We were not assured that there were effective systems for identifying, monitoring and mitigating risks. The trust was aware of this issue and was recruiting extra staff to address it. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Patients had their nutritional needs met and received support with eating and drinking. Wollongong Independents candidate Louise MEYRICK for WARD 2. He was knighted 26 March 1639. When you have a new appointment booked in our hospital system, for example a first time appointment or a follow-up appointment, you will be sent a text message inviting you to sign up to the portal. We were concerned there was a culture of underreporting incidents and near misses and the importance of proactive incident reporting should be promoted. Staff were clear about their roles and accountabilities. Within the Emergency Department (ED) there was not sufficient consultant cover and there were vacant middle grade medical posts, covered by locum (temporary) doctors, which poses a risk to delivery of care and training staff. Most of the people we spoke to said there was a choice of meals and were satisfied with the food. Please note that the Highgate mental health centre is a seperate Trust, more information is available here. The service took account of patients individual needs and was designed to meet the needs of the local population, including specialist clinics. This was received on 16 January Whittington was beaten by Jason Morris Meads and Stephen Smith, suffering severe facial injuries and perforated bowels.After being taken to the hospital, he died of brain swelling.At the time of his death, Whittington had dyed his hair purple and . Inpatient services are provided within designated care of the older patient wards. 1. mailto:[Whittington Health NHS Trust request email] Early life and education. have a UK mobile phone number, which is registered on our hospital system (please make sure we have the correct number for you) have a personal email address. Subject: Freedom of Information request - I wish to know the death figures This respite service is due to be closed once alternative provision can be found for respite care for the current client group. Overview. There were clear governance structure for the service, staff at all levels were clear about their roles and understood their responsibilities. Although the incident reporting culture on the unit had improved, not all delayed discharges and mixed sex accommodation breaches were reported as incidents. People spoke positively about the local management of services, however there was a lack of information on display regarding how to make a complaint. This was received on16 January 2018 and has been dealt with under the We ask visitors to refrain from arriving at these times to allow our staff to ensure all patients are able to have lunch. The service improved the availability of patient records in clinics. rates for Meyrick ward. Within maternity services the department must ensure the information captured for the safety thermometer tool is visible and shared with both patients and staff in accessible way. There was also room for improvement with regard to district nurse communication with some patients about their visit days and times. [2][Whittington Health NHS Trust request email], If you are dissatisfied with this response, Whittington Health operates a From: L.Blake [mailto:[FOI #457829 email]] 7 March 2014. Multidisciplinary teams (MDTs) for lung, urology, breast, gynaecology, dermatology, haematology, colorectal and upper gastro-intestinal meet regularly to discuss patients treatment and care. Any other browser may experience partial or no support. 1 April 1873. national NHS mortality calculation: Please note that SHMI takes into account the age, condition, Contact us if you think it should be reopened. Locations 1. Suspended ratings are being reviewed by us and will be published soon. Email Bio Follow . We provide commercial Some people described difficulties getting referrals, or long waits for services, particularly for some doctors clinics, occupational therapy and physiotherapy. Meyrick retired as Bishop on 25 January 2021,[10][11] but remains Provost of Lancing. Run by Volunteers and powered by Alaveteli. Whittington Health NHS Trust. Referrals to the different clinics are through the following pathways: Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test, Nutrition and Dietetics Hospital Services, Dementia - Simple ways to help someone living with dementia, Patients with a dropping blood pressure (Orthostatic/ Postural Hypotension), STOPfalls - Reducing falls in hospital - Information for patients and carers, Internal referrals from other specialities within the hospital setting including from accident and emergency. Where complaints had been made, or incidents had occurred, these were addressed appropriately. years old -and those placed on the liverpool care pathway -until its [3] He was educated at Lancing College and St John's College, Oxford. There were also significant backlogs for children in care waiting for initial and review health assessments, and for pre-adoption medicals, and for Health Visitors to conduct visits to new born babies. Most people we spoke to who used the services at the Whittington Hospital told us that they received a good level of care, treatment and support, and some were very proud of their local hospital. [3][Whittington Health NHS Trust request email]. Please quote theabovereference Please quote theabovereference in any further communication on this Managing your outpatient or virtual appointments online using the Whittington Health Patient Portalis optional, and patient care will not be impacted if you choose not to use it. The Whittington Hospital in Magdala Avenue, London is a Community services - Healthcare and Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures, termination of pregnancies and treatment of disease, disorder or injury. People said that they were told what to expect, and were listened to during appointments and given enough time. Previously, Melinda was a Chief Financial Officer at Allscripts Healthcare and also held positions at The Kraft Heinz Company, United Way of Lake County, Procter & Gamble, Inter Parish Ministry. Whittingham Hospital was a psychiatric hospital in the parish of Whittingham, near Preston, Lancashire, England. Opportunities to learn from complaints were missed. Donate and support our work. 2017 of elderly patients from 65 to 90 years old. He was knighted 5 August 1599. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. People had access to healthcare professionals when needed, and received appropriate support with their physical needs. Within maternity the service must ensure the safety of women undergoing elective procedures in the second obstetric theatre and agree formal cover arrangements. The trust had vacancies across all staff groups, but was recruiting staff and staffing levels were maintained in services through the use of bank and agency staff. Gelly Meyrick, brother of Sir John, was an ensign in the Bishops' Wars. 5. https://www.whatdotheyknow.com/help/offi If you find this service useful as an FOI officer, please ask your web Within critical care the trust must review capacity and outflow of patients. WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST), the service is performing badly and we've taken enforcement action against the provider of the service. Ward Sister Jessica Duncalfe Matron Sara Powell. Patient care was informed by national guidance and best practice guidelines and staff had access to polices and procedures. Cardiology / CCU. Staff demonstrated an awareness of safeguarding procedures and how to recognise if someone was at risk or had been exposed to abuse. This is part of the development of a new nurse led service for people who have complex health needs, which will be fully implemented when the current respite service closes. They were given choices about their day to day lives, and had formed good and supportive relationships with staff and management. However some recent problems were described with interpreter services, which were being addressed by management. A branch of the Meyrick family still lives in Pembrokeshire. There are six rail lines, and three main thoroughfares - Abiko-Suji (which run north-south through the centre of the ward), Abeno-Suji (which continues north . This was received on 16 January Inpatient Adult Occupational Therapy And Physiotherapy. Care of Older People. His son, Owen Meyrick III (17521825) also married an heiress, Clara daughter of Richard Garth, Lord of the Manor of Morden, Surrey, and great-aunt of Sir Richard Garth. -----Original Message----- Comments included 'I like coming here,' 'everyone's been very pleasant,' and 'It's perfect.' working days therefore, including any impending public holidays, the We did not observe any leaflets about how to make a complaint visibly displayed on the unit or within the designated relatives rooms. We rated safe, effective and caring as good and responsive and well-led as requires improvement. The Whittington Hospital in Magdala Avenue, London is a Community services - Healthcare and Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone . They were particularly appreciative of flexible appointments, as one person noted they talk to each other and fix appointments on the same day.. Please use this email address for all replies to this request: Is [3][Whittington Health NHS Trust request email] the wrong address for Freedom of Information The trust had a clear vision and strategy, the development of this into local strategies were in place in some areas, but were still being developed in some cases. Dear Whittington Health NHS Trust,please provide full figures for the ward Divisional leaders were visible and were proactive in engaging with patients and staff. Whittington Health NHS Trust worked with clinical commissioning groups (CCGs) and other providers to improve the responsiveness of emergency and urgent care services for local people. Even though my A&E experience was a bit stressful due to the long waiting hours, once I was admitted to the Mary Seacole South ward, I received excellent care. The service managed safety incidents well and learned lessons from them. Improve leadership support and capacity within operating theatres. Click the title bar on any of the report introductions below to read the full entry. People had access to healthcare professionals when needed, and received appropriate support with their physical needs. Within maternity services the department must ensure the information captured for the safety thermometer tool is visible and shared with both patients and staff in accessible way. 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