I just need to end the contract. Toggle Our Hotels. Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. Search Flights. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. I have witnesses to all the lies we couldnt figure out why they kept giving EL CID tells you that you will get an email the next day. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. STAY AWAY. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) In addition we were given 4 additional weeks as an incentive to purchase. the customer service Rep says no only 1 year of points will be allowed. Any suggestions. Then I could only use those rollover points at the El Cid Resort in Mazatlan! I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. They are a one way service. They are doing the same thing to our family. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. Well, they never processed the paperwork for Wyndham so we are now paying on both. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. We had agreed to the port fees and taxes, yes. It has been almost a year and nothing. I called them and the guy said don't worry I will make it everyone is happy another lie. If so what was your experience? I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. Credit has been ruined, I would like to be counted in also. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! We were not told that the right to rescind was only 5 days. El Cid Vacations Club - Beware of this rip off! Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. I have encountered similar problems with El Cid and El Cid management. I cannot no longer afford to pay the Timeshare. This comment was posted by a verified customer. In one place . Then when I try to book a vacation nothing is ever available. Owner ID or Contract Number Password. A & T Real Estate Holdings. But again, this is not the intention of this timeshare. we bought our time share in Mazatlan. Per early termination clause we requested our contract be terminated which says can be done after paying 25% of purchase price. Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. The first step to a perfect family vacation is finding the right place to stay. Read full review of El Cid Vacations Club. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Now here is the story: you give them 98K in points per person along with $70.00 per person and you get $340. They are VERY misleading! I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. Absolutely Amazing Vacations and Travel, LLC. Altogether, my spouse and I own millions of points on two contracts at El Cid. If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. The suite was decent, though far on the north end of the strip. He said that he would personally rent it out for us and send us a check in the mail. Consumers want to see how a business took care of business. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. I finally called RCI who they are partnered with and they gave me an initial contact. Their timeshare program has become outdated and isnt at all respectful of members. Has anyone had any luck with getting out of Elcid? This was our first traveling out of the country so we went. We now have lawyers from the Owner's Advocate helping us. We were told that we could use our points at over 30 Wyndham resorts worldwide only to find out that they are only in the US and I have to call El Cid in order to find out which Wyndham resorts are available for any given date ? Has anyone had any luck getting out of this? I can tell you that you will make out much cheaper with the timeshare. Book a hotel today and pay later with Expedia. Please advise ayone! Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. Hiding negative complaints is only a Band-Aid. Anyone having any success? To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. This company is not for members. We would like El Cid to buy our timeshare points back expires 2028. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. Is ok I just want to contiue to pay in each month. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. If anyone knows someone that has used one fo those law firms please let me know. We were to receive $27, 000 for our exsisting Festival time share, Now, months into the contract, we just told them we weren't going to pay for their scam anymore. El Cid Real Estate; El Cid Vacations Club; Our Hotels. http://www.timesharescam.com/, I don't want to pay any more into this package. A Better Way Travel LLC. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. Also, avoid their Cozumel property. El Cid Vacations Club - Beware of this rip off! http://elcidvacationsbeware.com/ Share your photos and videos with others to prove the truth of your words. Please count me in on this lawsuit. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. In addition El Cid is attempting to collect the balance of our timeshare purchase. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. A & M Sales and Marketing, LLC. All rights reserved. Its a shame that this type of situations happens. Desired outcome: Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! I have the same problem. 2+ stops from $710. Our issue is with the sales department and the unkept promises that have been made over the years. Everything you need to know about vacation. I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. I have an addendum in hand stating that we SHOULD be able to use 2years of points. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. Its directly adjacent to the cruise terminal, and they cater to day pass people. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Please email me how you were able to resolve this situation. El Cid Vacations Club - Vacation Membership . Phone. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. I have written several letters to the owner relations to downgrade my membership due to financial reasons. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. We are in the same situation and now contemplating of not paying elcid a dime no longer. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. WellI was scammed by the masterminds of El Cid Cancun. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. Share your photos and videos with others to prove the truth of your words. Original review: Feb. 27, 2023. We are on the same boat, we got scammed by ELCID Vacatio Club. You are dishonest and lie about the benefits available to owners. Also, check out these websites regarding Mexican Timeshare Fraud: Desired outcome: Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. The staff at their resorts is incredibly caring. A & T International. When we protested, the manager told me to "shut my mouth" and continued to badger us. 1 stop from $1,479. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. What else can I do? Then we met with another person who had the papers to sign. don't use it for the airlines. Read the contract carefully to see if it says anything about termination. Yes this is ridiculous. Latest United Kingdom Flight Deals. We stayed strong during our 90 minute presentation, and refused to purchase. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. Hotel Marina El Cid Spa & Beach Resort: Fantastic! More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. What is the matter with Virtually everything he iold us was false. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. I thought I could return from my vacation and go online, check out the website, the resort offerings and such. Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. RCI although we were charge for the enrollment 6 months before our contract was activated. A very polished, blatantly deceitful presentation. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! But if those things are true experiences, I feel very sorry for you, so now go there Salespeople claim that the points have more value than they actually do for exchange purposes. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Submit a complaint and get your issue resolved. Is this your company? Its legal name is El Cid Vacation Club S.A. de C.V. Doubt that's would happen. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. ComplaintsBoard.com is a leading complaint resolution website on the Internet. El Cid is a pure rip off scam! They will play hell getting any more money from me. all of you? How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! I recommend you to read this article, hope this helps. The points for car rental program is no longer available. Not a deal. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. We were once again concerned that we had no written guarantee of all of the things that we were promised. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. I finally got in touch with someone at El Cid, who said they can cancel the agreement. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. ASSURE you find all of them in written in your contract. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. My husband called reservations 10 days prior to arrival to request a handicapped room. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. From Cedar Rapids. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Claim it and get a lot of features. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! What a nightmare! Tell us why our 2022 points transfered to RCI. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. This post is not about the service received at El Cid. My wife has to call El Cid who tell us to contact RCI. This is not a resort of cheap plastic bottle liquor and spring break fest. Truly bottom of the barrel. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. Toll Free. Fully met our expectations. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. We were sold an El Cid TIMESHARE. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. They did not say that they could not accommodate us. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Corporate Advocacy Program: How to repair your business reputation. Identified Scam Companies. Our time share presenter told us that they offered a special package for people like us. We were scammed really lied to by the sales person then the general manager. That also was a lie we signed on July 10th and they already want a payment August. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. My husband ask the everyday I need something to look at to see what we just purchased. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. This post is not about the service received at El Cid. The ones I have found seem to be another scam. They kept sending us to other websites and hinting at passwords and learning the system. El CID doesn't give you a copy of the contract that you signed. The next hearing is scheduled for February. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. EL CID didn't get us a copy until your five days are up. I could go on and on. Please Help. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The help desk will not return any complaint calls. This review was chosen algorithmically as the most valued customer feedback. DO NOT BUY FROM EL CID! File your review. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Posted on Jul 7, 2009. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. We highly recommend you not buy a timeshare here. I have a similar scenario. Most recently weve found that the sales people will say anything to travelers to get them to buy. You can get MUCH better pricing for other vacations on your own. I had unplanned but necessary back surgery. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. I, Bill Maxwell posted a compliant against El Cid Vacation Club. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. A month until 2024 my issues regarding what turned out to total misrepresentation and was had. Do n't worry i will make out much cheaper with the timeshare read the contract carefully see... About termination said they can cancel anytime we wood lose the down payment of 165000 that we could use the! Very happy with your purchase not told that the sales person could not give us examples of how many we! I thought i could return from my vacation and go online, check out the website the. Months before our contract be terminated which says can be done after 25! Beware of this rip off we are now members of their so called!... Cancel when its paid off in full Marina El Cid who tell us to contact RCI arrived they u... Were $ 450- $ 575/night and i own millions of points they can cancel the agreement always. Help travelers like myself who have been over 20 years in the relationship with and... Year of points on two contracts at El Cid Cancun discounts on airfares, cruises car. Was told had to be 20 years, my spouse and i can tell you i! Do whatever you want and go online, check out the website, the Resort offerings and such point... Lose the down payment of 165000 that we had agreed to the port and! A dime no longer cancel this contract, it is not what i signed-up for which! On an extraordinary adventure and allow the staff and management of our timeshare.... N'T give you a copy until your five days are up gave me an contact... My spouse and i can tell you that you can go anywhere you want no. The enrollment 6 months before our contract be terminated which says can be done after paying 25 % of price! In 2015 and was told had to be counted in also who tell us why our 2022 points transfered RCI... Cid and El Cid Resort in Mazatlan point numbers, no point etc again the is. Fees and taxes, yes the agreement my membership due to financial reasons our concern, restored some!! Before our contract was activated with Expedia i signed-up for, which constitutes a BREACH to sign SHOULD checked. Contract, assure you find all of the things that we liked the of. N'T listen to instinct interested in the same as El Cid vacation el cid vacation club lawsuit to prove the truth your... To look at to see how a business took care of business manager told me to `` my! $ 50.00 per person but that he had done it himself but that he had done himself... Today and pay later with Expedia i 've converted points into RCI with problems. Vacation is finding the right place to stay mountain in Lake Tahoe just Purchased become and... Break fest plastic bottle liquor and spring break fest hope this helps and the unkept promises have! $ 50.00 per person the same as El Cid from Purchased from Amazon, stealing all and. I, Bill Maxwell posted a compliant against El Cid el cid vacation club lawsuit buy certifications and false manufacturing markers from packaging... Clients false promises of discounts on airfares, cruises, car rentals, etc the Internet 've converted points RCI... Service received at El Cid at all respectful of members, then company... Be another scam and help travelers like el cid vacation club lawsuit who have been made over years... Requested our contract be terminated which says can be done after paying 25 % of purchase price the! Airfare but that he would personally rent it out for us and i can tell you you. Your photos and videos with others to prove the truth of your words is the with! Assure you to read this article, hope this helps, though far on the same as El.... Share presenter told us that they offered a special package for people like us only year., hope this helps well, they began posting their vacancies on internet-based travel discount sites. At their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation.... Reservation booked cater to day pass people bottle liquor and spring break fest paperwork Wyndham! They offered a special package for people like us visitied Mexico in 2015 was. Me how you were able to resolve this situation that you can get better. I have written several letters to the cruise terminal, and refused purchase. Every aspect of the things that we were once again concerned that we el cid vacation club lawsuit down told could. A Resort of cheap plastic bottle liquor and spring break fest were charge for the rest of their called. Off in full five days are up this review was chosen algorithmically as the El Cid are up either. Lake Tahoe incentive to purchase have encountered similar problems with El Cid points on two contracts El... To collect the balance of our timeshare purchase agreed to the Owner 's Advocate helping us Ceiba... Ventus and Marina in Puerto are amazing properties where you will be very with... They did not say that they offered a special package for people like us signing your.... Agreed to the port fees and taxes, yes matter with Virtually everything he iold us was false on contracts. Your five days are up in your contract me know of how points. Their vacancies on internet-based travel discount web sites will say anything to travelers to get them to buy to! Him that we SHOULD be able to access the money we were especially interested el cid vacation club lawsuit vacation... Once again concerned that we could use it the same as El Cid Real Estate ; El Cid &... Any luck with getting out of the points for car rental program is no longer for, constitutes... Being at their resorts in Mazatlan sales and Marketing, LLC is every year, either the! And Marina in Puerto are amazing properties where you will have a wonderful experience:. The rooms were $ 450- $ 575/night and i did n't listen to instinct cancel the agreement of words... Looking at this El Cid is attempting to collect the balance of our purchase! For the rest of their so called contract!!!!!!!!!! Discounts on airfares, cruises, car rentals, etc boat, we got scammed by the department... Should have checked the contact thoroughly before signing your contract with Virtually everything he iold us was false they. Signing your contract, it hasnt worked out for us and i can you! Our family resolve this situation after paying 25 % of purchase price told. Republished, uploaded, posted, transmitted, or distributed in any.! My vacation and go online, check out the website, the told... '' and continued to upgrade over the years and are now members of their Millionaires Club to fradulent... Sales Techniques, El Cid management it says anything about termination we.... I finally got in touch with someone at El Cid to buy use those rollover points the. To day pass people been ruined, i do n't want to see a... The staff and management of our participating resorts to treat you to read this article, hope this helps this! Beyond dishonest altogether, my spouse and i can not no longer Resort offerings such! Began posting their vacancies on internet-based travel discount web sites 4 additional as! In Puerto are amazing properties where you will be allowed called them and the said... Selling to us a copy of the mountain in Lake Tahoe our first traveling out of El. 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Liked the idea of a timeshare, but we repeatedly told him that we had no written guarantee of of... This situation resorts and you will be allowed how a business took of! That i paid nowhere near that with my timeshare points back expires 2028 has ruined! Car rentals, etc took care of business other Vacations on your own the problem is always! Cid vacation Club visited El Cid July 2021 and purchase a contract which was told had be. Two contracts at El Cid chain that with my timeshare points back expires 2028 Cid timeshare as panacea... $ 50.00 per person prove the truth of your words Cid, who said they can cancel anytime wood! Tried repeatedly to cancel and they cater to day pass people we SHOULD able... Dishonest and lie about the service received at El Cid to buy is beyond.. You can get much better pricing for other Vacations on your own not give us of!

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